Customer Application Engineer I

Posted 8 Days Ago
Be an Early Applicant
Fort Mill, SC, USA
In-Office
71K-91K Annually
Entry level
Automotive • Industrial • Manufacturing
The Role
Support truck sales as an application (sales) engineer: validate and process orders, create and maintain product data (weights, application guidelines), develop analytical tools, liaise with internal teams and suppliers, provide weight estimates and regulatory support, train CAE staff, and produce required documentation.
Summary Generated by Built In

Inside the Role

Provide Application Engineering (Sales Engineering) support for Truck Sales Order validation and processing; support and create product data used for Truck Sales Order creation and processing such as vehicle, component, and option weight estimates and order processing tools relating to component application guidelines. Also receive, review, and interpret upcoming product changes with respect to product data creation and maintenance

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $71,000 - $91,000 USD  

Pay offered dependent on knowledge, skills, and experience​  

  

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.  

What You Drive at DTNA 

  • Receive, interpret, and implement upcoming product changes that impact product definition data (weights, application guidelines, and other data structures) in order to support accurate and timely quote and order processing and to insure Truck Sales Orders meet customer expectations. 

  • ​Provide, maintain, and support analytical tools and resources, such as calculation spreadsheets and programs, in order to support accurate and timely quote and order processing and to insure Truck Sales Orders meet customer expectations. 

  • Liaise with various DTNA departments (Marketing, Product Engineering, SpecPro) and certain suppliers to interpret, implement, and improve vehicle related product data and component application guidelines in order to support accurate and timely quote and order processing and to insure Truck Sales Orders meet customer expectations. 

  • Support Order Development Teams, dealers, and certain customers with vehicle performance and tare weight estimates.  

  • Support Compliance and Regulatory Affairs with vehicle regulatory conformance as it is affected by application related product data and information. 

  • Assist with training other CAE personnel in relation to Application Engineering (Sales Engineering) functions and proficiencies. 

  • Create/maintain documentation required to define and support the job function such as Work Instructions and other business records.

 

Knowledge You Should Bring 

  • BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree Engineering/Technology (BS Engineering or BS Engineering Technology) focus is preferred

  • Able to effectively communicate verbally, with emails, and by way of official letters and reports. 

  • Strong interpersonal communication ability 

  • Ability to review and interpret data and information utilizing spreadsheets and equivalent reports. 

  • Ability to read and interpret Technical Documentation such as part drawings, assembly drawings, and Bills of Material (BOM’s). 

  • Strong Mechanical Aptitude: Must be able to visualize how mechanical systems and structures are assembled and how they function based on part drawings and assembly drawings. 

  • Ability to apply basic statics (rigid body mechanics) to resolve force/load/weight distributions on simple structures. 

  • Basic proficiency with Microsoft Excel, Microsoft Word, Microsoft Outlook. 

 

Exceptional Candidates Might Have 

  • Basic proficiency with Excel VBA programming. 

#LI-JN2 #LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

  • This position is not open for Visa sponsorship or to existing Visa holders
  • Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
  • Final candidate must successfully complete a criminal background check
  • Final candidate may be required to successfully complete a pre-employment drug screen
  • Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
  • EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Skills Required

  • BS/BA in Engineering or Engineering Technology OR 4 years relevant experience in lieu of degree
  • 0-2 years relevant experience (preferred)
  • Effective verbal and written communication, including formal letters and reports
  • Strong interpersonal communication skills
  • Ability to review and interpret data using spreadsheets and reports
  • Ability to read and interpret part drawings, assembly drawings, and Bills of Material (BOMs)
  • Strong mechanical aptitude and ability to visualize mechanical assemblies
  • Ability to apply basic statics (rigid body mechanics) to resolve force/load/weight distributions
  • Basic proficiency with Microsoft Excel, Microsoft Word, and Microsoft Outlook
  • Basic proficiency with Excel VBA programming
  • Must be legally authorized to work permanently in the country at time of application (no visa sponsorship)
  • Successful completion of criminal background check and possible pre-employment drug screen
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The Company
HQ: Portland, OR
6,290 Employees
Year Founded: 1942

What We Do

Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles. Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers

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