We are looking for a Customer and Product Security Director with responsibility for South Korea, Japan and Taiwan who is also taking the role as Solution Security Officer in MNEA (Market Area North East Asia). This is a Customer-facing Security Advisory role who also work internally to ensure security in locally developed products and solutions. This role will focus on adherence to global and market-area-specific security requirements while enabling sales, delivery, and development of secure Ericsson solutions. The position acts as the primary counterpart to the MNEA Leadership and Account teams on solution security matters and serves as a trusted advisor to customers on security, privacy, and business continuity matters.
The role reports to the MNEA Head of Security and maintains a dotted line to Head of Customer & Solution Security.
Primary location: Seoul, South Korea; secondary location: Yokohama, Japan.
What you will do
Act as a trusted customer-facing security advisor
- Proactively build and maintain trusted relationships with customers and internal stakeholders.
- Serve as the key contact for Security, Privacy, and BCM matters towards customers and accounts.
- Ensure customer security requirements are understood, addressed, contractually reflected, and verifiable.
- Support both pre-sales and post-sales engagements, including requirement analysis and solution recommendations.
Support security governance across sales & delivery
- Supports security audits and reviews across customer proposals, projects, and programs.
- Manage security tollgates and approve high-risk solution security commitments.
- Assess and handle non-standard solution deviations and key security risks.
- Coordinate with other MNEA security officers on compliance needs (ISO, NIST, etc.).
- Provide expert guidance across domains such as risk assessment, governance, product privacy, security hardening, ISO 27001 controls, vulnerability assessment, and more.
Lead the Market Area solution security agenda
- Drive adherence to product and solution security requirements and frameworks.
- Consolidate and communicate the MNEA security risk profile and drive risk mitigation activities.
- Implement security governance functions from group steering documents.
- Lead and guide MNEA solution security core teams and dedicated working groups.
- Represent the MNEA in global product security forums and executive discussions.
Support project delivery risk management
- Analyze customer technology environments and define security-related business requirements.
- Support risk analysis, gap assessment, and mitigation activities.
- Drive closure of customer-identified gaps through collaboration across the Ericsson security community.
The skills you bring
Leadership & advisory capabilities
- Proven experience influencing senior leadership in global organizations.
- Strong relationship management across internal and external teams.
- Ability to provide strategic guidance and also execute hands-on, time-critical tasks.
- Experience facing C-level customers and participation in sales activities.
- Experience leading security programs, projects, and cross-functional initiatives.
Technical & domain expertise
- Basic knowledge of Ericsson product portfolio.
- Deep knowledge of product/solution security and cybersecurity principles, and Ericsson EGMS and SRM framework.
- Understanding of telecom-specific security implications (Open RAN, SBA, Core/RAN interfaces, network slicing, distributed cloud, XaaS models).
- Knowledge of ISO, NIST and other global security/privacy frameworks.
- Broad IT experience across OS, networking, and infrastructure.
- Familiarity with vulnerability management and incident response.
Additional qualifications
- University degree in Telecom, IT, Security or related fields (Master's preferred).
- 5+ years of cybersecurity experience (telecom/IoT strongly preferred).
- Solid understanding of local and regional telecom security regulations.
- Excellent written and spoken English.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Seoul, South Korea; Yokohama, Japan
Req ID: 782767
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Retirement Support — The U.S. 401(k) includes an automatic 3% company contribution plus matching (100% of the first 3% and 50% of the next 2%) with immediate vesting. An employee stock purchase plan and legacy pensions in some groups strengthen long‑term savings.
-
Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and a dedicated volunteer day are offered. Time‑off allotments can increase with tenure and are complemented by hybrid work where roles allow.
-
Healthcare Strength — Medical, dental, vision, and mental‑health support are part of a comprehensive health and wellbeing offering. Wellness initiatives such as onsite gyms, fitness classes, and EAP access are available in certain locations.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
