Customer Acquisition Manager ll, Outside Sales Representative

The application window will be open until at least June, 5, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Customer Acquisition Manager (CAM), you will help develop and manage the day-to-day execution of the market-level strategy for residential sales channels. You will be charged with leading a team towards achieving the sales goals required for customer growth. You will also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner.

In this role, you'll:

• Independently manage and lead a high-performing team of Direct Sales Reps, ensuring delivery of team objectives and results.
• Develop, train, and enable the sales reps on your team by designing data-driven plans and holding regular, structured 1:1 and team meetings.
• Identify and communicate systemic areas of improvement for the business, proactively leading cross-functional efforts with the Tech Ops team and other partners to initiate changes agreed upon by leads to improve field escalation resolution and exceed SLA targets.
• Drive strategy by independently engaging with chambers of commerce and community organizations to secure high-impact partnerships that deepen community ties and directly contribute to local and regional objectives.
• Interpret and synthesize complex local market intelligence and sales data to distribute critical insights and recommendations that influence the mission and strategy of the local Head of Sales and Regional Leadership.

At a minimum we'd like you to have:

• Bachelor's degree or equivalent practical sales or business experience.
• 3 years of door to door (D2D) sales experience.
• 2 years of experience leading or managing a sales team including onboarding, training, and coaching.
• Experience with CRM tools (Salesforce, Hubspot, etc.) and spreadsheet software (e.g., Excel, Google Sheets) for data organization, analysis, and generating insights to inform sales performance, operational improvements, and make informed business decisions.
• Experience using concise and organized written and verbal communication to persuade and update internal and external stakeholders regularly.

It's preferred if you have:

• Experience building and motivating direct sales teams and/or managing sales vendor teams in the telecom industry.
• Experience working with multiple cross-functional partners and stakeholders to achieve business targets and goals.
• Experience managing daily operations, projects, and tasks to completion with minimal guidance.
• Experience managing a variety of extended workforce teams to achieve business goals.

The US base salary for this full-time position is $126,400 - $139,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

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