Under frequent supervision, assists in handling and resolving matters of billing and collections for the company’s delinquent accounts. Identifies, analyzes and resolves billing and collection issues through internal and external contacts. Produces billing invoices, statements, and delinquent notices.
Principal Duties & ResponsibilitiesPursues delinquent accounts and maintains documentation of collection records.
Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
Generates and distributes billing invoices, statements, and delinquent notices.
Provides monthly reporting on aged receivables and matters of collections to management.
Prepares bookkeeping entries to settle account balances.
Assists with special projects and other duties when needed.
Typically requires a high school diploma
1+ years of related experience
[OR] equivalent level of education and experience
Ability to research simple to moderately complex billing and collection issues and recommend appropriate actions.
Ability to communicate effectively with all internal and external contracts involved in the billing and collection processes.
Ability to use Microsoft Office software as well as general ledger and billing and collections applications to identify, analyze, and resolve billing and collection issues.
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years. We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business. We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for: The best and brightest people in the industry who build strong relationships and provide outstanding service. An underwriting focus so we perform well in all market cycles. Our empowered, creative ownership culture. A customized approach to developing insurance products to meet very specific needs. Proven financial strength.
