Family owned and operated for over 80 years, Pictsweet is a frozen vegetable producer with agricultural roots. We are currently seeking a Customer Account Representative (CRP Representative) to join our team at the corporate headquarters in Bells, TN. The CRP Representative supports and elevates our operations by processing customer orders, inquiries, and requests.
Benefits
Benefits begin on first day of employment for Medical, Dental, Vision, HSA, & FSA
100% Company paid benefits include Group Life Insurance, Short-Term Disability, & Long-Term Disability Insurance
401k with Employer Match
Vacation days, sick leave, & ten paid holidays
- Receive, process, edit and monitor customer orders received via EDI, fax or phone.
- Responsible for VMI - Analyze customer inventory and create replenishment orders in accordance with customer inventory and service guidelines.
- Ensure highest possible service is maintained for our customers.
- Solve customer service problems.
- Communicate efficiently with appropriate company personnel, brokers, customers and distribution warehouses regarding customer service issues.
- Consistently monitor customer requirements and focus on reducing exposure to deductions or penalties
- Edit and mail invoices. Ensure timely processing of order corrections to expedite billing process.
- Prepare, enter into system, and edit military delivery tickets to include breakdown of military and distributor invoices.
- Maintain file on customer purchase orders and invoices.
- Communicate outgoing orders to distribution warehouse and to brokers.
- Bachelor's degree from an accredited institution, preferably in a business related field
- Solid proficiency in Word & Excel
- Strong analytical, organizational, & communication skills
- Ability to handle multiple tasks in a fast-paced environment
The Pictsweet Company is an equal opportunity employer. M/F/V/H
Skills Required
- Bachelor's degree from an accredited institution
- Proficiency in Microsoft Word and Microsoft Excel
- Strong analytical skills
- Strong organizational skills
- Strong communication skills
- Ability to handle multiple tasks in a fast-paced environment
- Business-related bachelor's degree
What We Do
The Pictsweet Company is a fourth-generation, family-owned frozen vegetable producer with agricultural roots. The business grows and distributes frozen vegetables, building on a longstanding farming and food-manufacturing tradition. Established in 1945, Pictsweet has served American families with the vegetables it serves its own family. Pictsweet combines agricultural heritage, product quality, and continued family stewardship while serving the frozen-food market across the United States.
