Come Work with Us!
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Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? It’s time to look at Taylor.
Your Opportunity: Taylor Corporation is looking for a Customer Account Project Manager in our North Mankato, MN facility.
Work Authorization:
To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.
Your Shift:
Monday - Friday, 8am - 5pm
Onsite at MN-North Mankato-1750 Tower Blvd
Your Responsibilities:
- Manage assigned customer accounts, including Taylor Companies and external wholesale accounts
- Coordinate and communicate multiple complex elements of account programs to meet customer requirements and expectations
- Serve as a backup to peers by supporting their accounts as needed
- Ensure customer requests and expectations are met by answering questions regarding program plans, stock, orders, pricing, and inquiries - primarily via email
- Process customer purchase orders accurately and on time by tracking orders through departments and systems
- Demonstrate product knowledge by clearly explaining features and benefits
- Provide continuous updates on procedures and guidelines in the area
- Anticipate customer needs and issues, proactively communicating program requirements, production timelines, shipping details, payment, and pricing information
- Resolve service issues politely, efficiently, and professionally
- Partner with departments (including sales) to support customer needs and requests, such as establishing critical dates, quotes, production timelines, inventory levels, and shipping options
You Must Have:
- High School diploma or GED; formal education in a related field
- Willingness to look at new or innovative ways to improve methods and processes
- Strong problem solving skills with a detail-oriented, quality-focused mindset
- Self-starter who proactively takes action to achieve objectives
- Strong written and verbal communication skills, with clear and effective cross-department collaboration
- Strong team player with a commitment to company values, quality standards, and safe work practices
- Strong computer proficiency, including familiarity with Microsoft Office (Excel preferred)
- Ability to learn and apply key elements of production/manufacturing processes, systems, and tools
- Ability to work and stay focused under pressure and time constraints
- Ability to multitask with a strong sense of urgency, attention to detail, and accountability
- Ability to work independently or collaboratively while demonstrating ownership and follow through on commitments
We Would Also Prefer:
- Previous Experience is beneficial in any of the following:
- Customer Service Experience
- Production/Manufacturing Experience
- Project Management or Account Coordination Experience
The anticipated hourly range for this position is $18-22. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
Top Skills
What We Do
Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device. Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees. Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do
