Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary
PatientPoint is seeking a Custom Content Editor to join our Custom Message Solutions team. Reporting to the Custom Content Director and collaborating closely with the Custom Content Designers, this role is responsible for writing and reviewing copy as well as supporting workload management. Our team focuses on our digital screens that support the goals of our hospital and physician office clients. We are looking for a Customer Content Editor who will thrive in our fast-paced, forward-thinking, diverse and dedicated creative team.
What You’ll Do
- Manage the intake, processing, and coordination of custom message projects
- Write clear, concise, engaging copy for digital signage platforms
- Transform complex information into clear, compelling short form copy that resonates with patients and empowers office staff
- Adapt and refine client-provided assets and information, ensuring alignment with brand voice and messaging standards
- Edit and review copy of all custom jobs to maintain quality, clarity, and consistency
- Develop a strong understanding of client-specific messaging needs and identify opportunities to leverage existing content
- Learn and navigate PatientPoint’s content library and recognize when existing materials can be applied or repurposed
- Collaborate cross-functionally with our core content teams to create and craft content across medical specialties
What We Need
- Bachelor’s degree in marketing, communications, journalism, English or a related field with 1-3 years of experience
- Experience with writing copy for digital signage platforms
- Strong editing and proofreading skills with attention to detail
- Exceptional organization and project management skills
Desired Qualifications
- Comfortable using and exploring AI tools
- Ability to juggle multiple projects and still meet necessary deadlines
- Self-motivated, independent worker capable of executing project guidelines without continuous oversight
- Have high-level of comfort working with remote teammates and using technology to bridge communication gaps.
What You'll Need to Succeed
- Ability to write accurate, easy-to-understand information for patients and healthcare staff
- Ability to work in a fast-paced environment on multiple projects at one time and quickly adapt to changing priorities
- Quick and clear communication skills to keep in touch with teams in various locations
About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Named A Best Place to Work Across Multiple Prestigious Platforms! Read More
- Featured on Built In's article "Companies That Pay Well". Read More
- Now Culture Content Certified by VentureFizz. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Top Skills
What the Team is Saying
What We Do
At PatientPoint, we're transforming every doctor-patient interaction with cutting-edge, technology-driven solutions designed to improve health outcomes and quality of life. By delivering impactful, digital, in-office patient education at no cost to physicians across the country, we empower healthcare professionals to connect more meaningfully with their patients. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we’re making a real difference. Our mission to empower better health guides everything we do, reaching over 750 million patient visits each year and driving healthier, longer lives for patients everywhere.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.
