The Product Manager is responsible for the development of product plans, creating product differentiators, while coordinating product lines through product life-cycles in coordination with the broader Product Management, Tech and Ops team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
Responsibilities:
- Execute development, launch, and marketing to gain maximum benefit from each product.
- Be responsible for product delivery to improve client experience as well as negotiate and remove obstacles to achieve business results
- Execute client value propositions, positioning, segmentation, targeting, channel strategies, and create competitive differentiation to achieve preferred status as a partner to Citi clients
- Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
- Oversee all aspects of program life cycle management including market demands, technology trends and the competitive field
- Prepare product financial performance and revenue performance.
- Coordinate and implement team procedures, client problem resolutions and client management
- Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements
- Appropriately assess risk when business decisions are made, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- >5 years of relevant experience
- Experience managing across multi-function and/or global business
- Functional experience in product development, or analytics
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated analytical skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication
- Ability to work in a team-oriented environment
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- >5 years of relevant experience
- Experience managing across multi-function and/or global business
- Functional experience in product development, or analytics
- Ability to work under pressure and manage deadlines or unexpected changes
- Ability to work unsupervised and adjust priorities quickly
- Demonstrated analytical skills
- Demonstrated problem-solving and decision-making skills
- Ability to work in a team-oriented environment
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
