Custody Operations Analyst - Global Corporate Actions & Entitlements

Posted Yesterday
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Saint Paul, MN, USA
In-Office
71K-84K Annually
Mid level
Fintech
The Role
Manage and process custody asset servicing tasks including corporate actions, entitlements, dividends and interest postings. Reconcile exceptions with custodians, monitor queues and client inquiries, coordinate stakeholders, use trust accounting systems, and contribute to process improvements and risk mitigation across Entitlements and Corporate Actions.
Summary Generated by Built In

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Global Asset Servicing team is hiring a senior analyst responsible for the management and oversight of Wealth, Corporate, Commercial, & Institutional Banking (WCIB) client accounts and products of various types and sizes established by clients for various purposes. Provides technical, industry, process, and trouble-shooting support for products or accounts to a team of operation Specialists within their own unit/discipline. Primary focus is on day-to-day deliverables, developing solutions based upon subject expertise, occasionally representing the department at a broader level; may also contribute to strategic planning within area of expertise. Accountable for the completion of daily processing activities. Delivers a high level of customer service and is responsible for the identification of and minimization of risk in the control environment, process efficiency and effective customer issue resolution. Responsibilities have various levels of risk correlating to the type and size of account or product. May be required to provide supervisory responsibilities and apply independent judgement and decision making based on area of expertise.

Key Responsibilities

- Process and support asset servicing activities related to income events, corporate actions, and other security-related transactions.

- Review, validate, and post dividend, interest, and other entitlement payments to client accounts.

- Process voluntary and mandatory corporate action events in accordance with established procedures and deadlines.

- Monitor operational queues, shared mailboxes, and inquiries from clients, account administrators, and internal partners.

- Research, reconcile, and resolve exceptions between internal systems and global custodians.

- Coordinate with internal and external stakeholders to ensure timely and accurate event processing.

- Communicate effectively through email, Microsoft Teams, and other operational platforms.

- Utilize trust accounting systems and related operational tools to complete daily activities.

- Identify and escalate operational risks, discrepancies, or processing concerns as appropriate.

- Support a cross-functional operating model by assisting across both Entitlements and Corporate Actions functions as business needs require.

- Contribute to process improvements, operational efficiencies, and knowledge sharing within the team.

Basic Qualifications
- Three years or more of related experience

Preferred Skills/Experience
- Bachelor's degree
- Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)

- Knowledge of SWIFT messaging, foreign currency processing, international transactions, or global custody operations

- Strong attention to detail and ability to work accurately in a risk-sensitive operational setting
- Ability to multitask and meet established deadlines in a dynamic work environment
- Exhibits analytical, problem-solving, decision-making, and organizational skills
- Exhibits customer relation skills, interpersonal, and verbal and written communication skills
- Understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients

- Experience writing queries (e.g., SQL) or working with data analysis tools.

- VBA experience
- Proficient in Microsoft Office applications, preferably Excel

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Skills Required

  • Three years or more of related experience
  • Bachelor's degree
  • Knowledge of custody operational functions, systems, procedures, and products
  • Knowledge of SWIFT messaging
  • Knowledge of foreign currency processing and international transactions
  • Strong attention to detail and ability to work accurately in a risk-sensitive operational setting
  • Ability to multitask and meet established deadlines in a dynamic work environment
  • Analytical, problem-solving, decision-making, and organizational skills
  • Customer relation, interpersonal, and verbal and written communication skills
  • Understanding of regulatory and accounting principles affecting WCIB business lines and clients
  • Experience writing queries (e.g., SQL) or working with data analysis tools
  • VBA experience
  • Proficient in Microsoft Office applications, preferably Excel
  • Ability to work from a U.S. Bank location three or more days per week

US Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.

  • Retirement Support The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
  • Leave & Time Off Breadth Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.

US Bank Insights

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The Company
HQ: Minneapolis, MN

What We Do

We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

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