With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
To ensure accurate and timely processing of securities transactions and investment instructions. The role maintains safekeeping and reconciliation of client assets across physical and electronic custody platforms, monitors settlement activities to ensure compliance with market deadlines, and minimizes operational risk. The analyst liaises with custodians, depositories, fund managers, and internal teams to resolve discrepancies and support client servicing. The role upholds regulatory and internal control standards and contributes to continuous improvement of custody processes, systems, and client experience.Job Description
Fixed Term Role - 9 months ContractKey accountabilities
Accountability: Operations & Internal Business Processes (50%)
Receive and execute client and fund manager instructions via email/SWIFT, including call-backs and signature verification.
Process withdrawals, benefit payments, and fixed income investments in both primary and secondary markets.
Maintain accurate safekeeping records for physical and electronic assets.
Process corporate actions (e.g., dividends, interest, rights issues).
Report and track failed trades in a timely manner.
Ensure timely billing and revenue recoupment.
Accountability: Client Service (30%)
Generate accurate client statements, transaction reports, and asset summaries.
Adhere to SLAs for client instructions, queries, and service requests.
Monitor and report service provider performance (e.g., sub-custodians).
Support onboarding of new clients and assets into custody systems.
Resolve client queries within 24 hours or as per SLA, following up until closure.
Provide market information and prepare reports for Trustee meetings.
Submit regulatory information accurately and within required timelines.
Accountability: Reconciliation, Reporting (10%)
Perform daily cash and securities reconciliations with depositories and sub-custodians
Investigate and clear reconciliation breaks within defined timelines
Maintain secure and auditable records of all client communications and actions
Key accountabilities
Accountability: Compliance and Risk Management (10%)
Ensure full compliance with regulatory requirements and internal policies.
Prepare and dispatch regulatory returns to CMA and URBRA accurately and on time.
Minimize operational losses by adhering to approved procedures.
Apply maker-checker controls across custody workflows.
Role/Person specification
Education and experience required.
Bachelor’s degree in a Business-related field from a recognized institution.
CMA Securities Certification: CISI certification is an added advantage.
Minimum of 3 years of relevant experience in custody operations and service.
Knowledge and skills:
Exposure to regional and domestic settlement operations and SWIFT messaging.
Knowledge of settlement markets, corporate actions, fund management, and reference data
Ability to navigate regulatory frameworks and deliver under pressure.
Strong problem-solving and analytical skills.
Strong Proficiency in Microsoft Office Tools
High attention to detail and customer service orientation.
Competencies:
Business Acumen
Customer Focus
Results Orientation
Innovation Leadership
Problem Solving Leadership
Collaboration and influencing
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)Skills Required
- Bachelor's degree in a business-related field
- Higher Diploma in Business, Commerce or Management Studies
- Minimum of 3 years relevant experience in custody operations and service
- CMA Securities Certification or CISI
- Exposure to regional and domestic settlement operations and SWIFT messaging
- Knowledge of settlement markets, corporate actions, fund management, and reference data
- Strong proficiency in Microsoft Office tools (e.g., Excel)
- High attention to detail and customer service orientation
Absa Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.
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Healthcare Strength — Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
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Retirement Support — A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
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Equity Value & Accessibility — Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.
Absa Group Insights
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
