Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Remote Role
Approved remote states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL (ONLY Midwest), IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
Pay Range:
$51.05 - $76.60Join Us in Redefining Care
At Advocate Health, we're committed to helping people live well by delivering exceptional care with compassion, innovation, and expertise. We're seeking an experienced Culture & Teammate Experience Operations Manager to help turn teammate experience data into meaningful strategies, tools, and enterprise-wide solutions.
In this role, you'll partner across the organization to strengthen engagement, support large-scale change, and equip leaders with actionable insights that improve the teammate experience at the enterprise, region, and market levels.
About This Opportunity
This opportunity is ideal for a strategic, analytical leader who can connect complex data, organizational trends, and teammate feedback to practical recommendations. You will lead cross-functional work, advance teammate survey processes, and present experience insights that inform leadership strategy and forecasting.
What You'll Do
- Develop quantitative and qualitative analytical strategies to measure the effectiveness of teammate experience programs, interventions, and enterprise-wide efforts.
- Use data to identify targeted teammate experience interventions at the enterprise, region, and market levels.
- Collaborate with HR Centers of Excellence to design best-in-class tools and resources that help leaders improve teammate experience.
- Support large-scale change initiatives across the enterprise focused on improving teammate experience.
- Lead cross-functional teams in designing new engagement solutions.
- Analyze organizational and market trends to develop and implement solutions that strengthen teammate experience.
- Combine information from multiple data sources to generate insights and create effective presentations.
- • Refine and present experience insights to inform leadership strategy and forecasting.
- Demonstrate leadership presence and inspire collaboration across all levels of the organization.
- Provide reporting and presentations to leadership teams.
- Coordinate, facilitate, and continuously strengthen teammate survey methodology and processes.
What You'll Bring
- Master's degree in business administration, healthcare administration, or a related field
- Typically five years of related experience
- Strong analytical skills with the ability to monitor, interpret, and identify trends
- Excellent presentation skills and demonstrated ability to communicate analytical data and metrics clearly
- Working knowledge of HR technology, data analytics programs, and tools
- Strong customer service orientation
- Outstanding interpersonal, written, and verbal communication skills
- Self-directed work style with excellent time management and attention to detail
- Proficiency with the Microsoft Office suite
- Proven track record of achieving goals in a timely and collaborative manner.
Preferred
- Knowledge of healthcare principles and the operations of an acute care hospital
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Skills Required
- Master's degree in business administration, healthcare administration, or a related field
- Typically five years of related experience
- Strong analytical skills, including monitoring, interpreting, and identifying trends
- Excellent presentation skills and ability to communicate analytical data and metrics clearly
- Working knowledge of HR technology, data analytics programs, and tools
- Strong customer service orientation
- Outstanding interpersonal, written, and verbal communication skills
- Self-directed work style with excellent time management and attention to detail
- Proficiency with the Microsoft Office suite
- Proven record of achieving goals in a timely and collaborative manner
- Knowledge of healthcare principles and acute care hospital operations
What We Do
Advocate Aurora Health is the 11th largest not-for-profit, integrated health system in the United States. As a leading employer in the Midwest, Advocate Aurora Health employs more than 75,000 individuals including more than 22,000 nurses. Advocate Aurora is engaged in hundreds of clinical trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019.
