CSR

Reposted 4 Days Ago
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Davao, Davao del Sur, Davao, PHL
In-Office
204K-276K Annually
Entry level
Professional Services
The Role
Provides customer support through inbound and outbound phone calls or through chat and email. Voice representatives deliver real-time assistance and require strong spoken English, while non-voice representatives address customer concerns through written communication and require excellent writing skills.
Summary Generated by Built In
Company Overview

Casacura is a dynamic and innovative company committed to providing exceptional customer service and support. We pride ourselves on our dedication to customer satisfaction and our ability to adapt to the ever-changing needs of our clients.

Job Title

Customer Service Representative (Voice and/or Non-Voice Support)

Job Location

Davao, Philippines

Years of Experience

0-3 years

Position Overview

We are seeking enthusiastic and dedicated Customer Service Representatives to join our team in Davao, Philippines. Whether you prefer engaging with customers over the phone or through written communication, we have a role for you. Let us know your preference for Voice or Non-Voice support when you apply.

🔊 Voice CSR Role
  • Handles inbound/outbound calls

  • Provides real-time support via phone

  • Strong spoken English required

💬 Non-Voice CSR Role (Chat & Email)
  • Handles customer concerns via chat/email

  • Requires excellent written communication skills

Required Skills

Customer service representative skills are essential for this role.

Skills Required

  • Customer service representative skills
  • Strong spoken English for voice support
  • Excellent written communication skills for chat and email support
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The Company
5 Employees

What We Do

Casacura Pest Control Services is a Davao City–based pest management company providing customized solutions for homes and businesses. It aims to create pest-free environments while raising service standards through exceptional, transparent, client-focused care. Its treatments address hospitality, office and high-rise, warehouse, and distribution-center settings, helping customers eliminate and prevent rodent and insect problems that can disrupt comfort, productivity, inventory, and operations.

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