The Customer Service Representative will deliver the highest level of quality of service to our customers.
QualificationsCompetencies
Excellent communication skills including active listening. Strong written and verbal communication skills. Service-oriented and able to resolve customer grievances. Ability to handle sensitive customer concerns while proactively recommending solutions that meet the customer and company needs. Ability to prioritize tasks according to importance in a fast-paced environment.
Education and Experience
Requires a high school diploma and/or equivalent. Previous customer service experience is preferred. Must have experience with Microsoft Office Suite.
Skills Required
- High school diploma or equivalent
- Previous customer service experience
- Experience with Microsoft Office Suite
- Excellent written and verbal communication skills
- Active listening and customer grievance resolution skills
- Ability to prioritize tasks in a fast-paced environment
What We Do
The SEER Group, LLC is a privately owned collection of industry-leading residential and commercial HVAC, electrical, and plumbing companies. Headquartered in the Pacific Northwest, its mission is to partner with business founders and owners to help them grow their companies, achieve their financial goals, and facilitate planned exit strategies through flexible investment solutions and professional business support.
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