Cross Product Delivery Associate

Job Description
We are seeking an innovative and solution-driven individual to join our team!
As a Cross Product Delivery Associate, within our team, you will support the planning, implementation, and ongoing management of projects that drive meaningful change across our organization. You will work closely with internal partners in HR Operations, Technology, and Product to help deliver enhancements to firmwide tools, including AI solutions, to improve employee and manager experiences, reduce manual work, streamline processes and enhance data quality.
Job responsibilities

• Assist in the coordination and delivery of project enhancements, following dynamic roadmap that may shift in response to competing priorities or regulatory changes; providing regular updates to your team.
• Support the documentation of business requirements by working with stakeholders across HR Operations, Technology, and Product.
• Help identify gaps and issues in project plans by learning about complex processes and policies.
• Foster cross-functional collaboration to harmonize workflows and align strategic initiatives.
• Contribute to testing new functionality and regression testing, including helping to write test scenarios.
• Help identify risks and inefficiencies in project delivery and suggest improvements.
• Support innovation and automation efforts using tools such as Alteryx, Tableau, or UiPath.
• Monitor project progress and proactively communicate potential roadblocks to stakeholders.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience.
• Demonstrated experience supporting or coordinating projects, preferably in a business or technology environment.
• Team player with a positive attitude, commitment, and dedication to delivering high-quality work.
• Strong interpersonal and communication skills; comfortable working with a global audience.
• Proficiency in MS Office tools (Excel, PowerPoint, Project, Visio, SharePoint).
• Interest in learning and using automation tools (Alteryx, Tableau, UiPath) and AI to improve processes.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Attention to detail and willingness to learn about governance, compliance, and control requirements.
• Demonstrated ability to adapt quickly to changing priorities and regulatory requirements.

Preferred qualifications, capabilities, and skills

• Internship or work experience in project management, HR, or technology.
• Exposure to Oracle HCM or similar HR systems is a plus.
• Experience working in a matrixed organization or with cross- functional teams.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.