Then Just Eat Takeaway.com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
As our CRM Platform Engineer, you will join the CRM Platforms team—the exclusive owners and experts of the CRM technology stack at Just Eat Takeaway.com.
This is a Junior to Medior level role, making it the perfect landing spot for someone who is hungry to grow. You don’t need a heavy technical background to start; if you have a solid logical foundation and a passion for learning, we will provide the onboarding and mentorship you need to become a specialist. You’ll be mentored by experts as you take ownership of industry-leading tools like Braze, Salesforce Marketing Cloud, and Hightouch. You aren't just a support function; you are a platform owner, ensuring our tech is reliable, automated, and ready for the next big innovation.
- Platform Ownership: Take pride in managing our CRM ecosystem, aiming high to ensure platforms are healthy and performing at their full potential.
- Technical Enablement: Support global CRM teams by driving excellence in the technical aspects of their campaigns and finding the best solutions.
- Continuous Learning: Deep dive into Salesforce Developer Experience (DX) and master the "under the hood" mechanics of CRM engineering.
- Bridge the Gap: Collaborate with non-technical stakeholders to translate campaign goals into technical reality through clear communication.
- Automation & Reliability: Help manage data flows via Hightouch, ensuring our platforms are scalable and capable of reaching millions of customers.
- Proactive Delivery: Bring a "get things done" attitude to every task, taking responsibility for high-quality results from start to finish.
- A Solid Foundation: You have a basic understanding of CRM platforms and a logical mindset to help us stay committed to achieving goals.
- Eagerness to Learn: A genuine curiosity for "Marketing Tech" and a desire to aim higher and drive excellence in tools like Braze and SFMC.
- Strong Communication: You can simplify complex ideas for non-technical colleagues, helping the team move fast and create clarity.
- Collaborative Spirit: You develop an understanding of internal and external partners to ensure we are doing what is right for our users.
- Project Management: You are organised and act responsibly while managing your workload to make a lasting impact.
- Problem-Solving: You enjoy diving into challenges and aren't afraid to ask questions to help the team succeed.
- Fluency in English: Essential for collaborating with our diverse global teams and navigating our technical documentation.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
Skills Required
- Basic understanding of CRM platforms
- Logical problem-solving mindset
- Interest in marketing technology and eagerness to learn
- Strong communication skills, including explaining complex ideas to non-technical colleagues
- Ability to collaborate effectively with internal and external partners
- Project management and workload organization skills
- Problem-solving ability and willingness to ask questions
- Fluency in English
What We Do
Just Eat Takeaway.com is a leading global online food delivery marketplace, connecting consumers and restaurants through our platform in 20 countries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table. https://careers.justeattakeaway.com
