CRM Intern

Job TitleCRM Intern

Job Description

We’re looking for a Customer Relationship Management Intern to join our Global Digital Marketing Operations team in the Consumer Business in Madrid.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As CRM Intern you’ll be part of the Global Digital Marketing Operations team in Consumer Strategy and Marketing. You’ll be the expert responsible for working together with the CRM Specialists of the team, supporting them on creating CRM and Inapp campaigns for our consumer brands

What you’ll do

• Supporting on creating a wide variety of digital marketing campaigns geared towards personalization across channels (email, in-app, landing pages). These include lifecycle campaigns, monthly planned campaigns and more. 
• Supporting on creating campaign briefs, proofreading and double check before the briefings are distributed to the stakeholders. 
• Supporting on the creation of campaigns assets such as copywriting, displays, A/B testing and segmentation strategy. 
• Supporting the team on testing every campaign with clearly set hypothesis and data-driven approach. 
• Supporting on the team to meet the deadlines and milestones included in the campaign calendar. 
• Supporting on the whole campaign activation process and being able to keep track of the deadlines and deliverables. 
• Supporting the team on liaising with the different campaign stakeholders (markets, eCommerce department, third parties, etc.) 
• Supporting the team on tracking and analyzing campaign results. 
• Supporting the team on maintaining the health of database through smart segmentation. 
• Supporting the team on providing inputs in terms of campaign design with the aim of the campaigns to be user friendly and optimized. 

Your qualifications

• Have a bachelor’s or a master’s in Advertising, Audiovisual Communication, Marketing, Business administration or similar. 
• Be passionate about digital marketing.
• Be fluent in English and Spanish. 
• Well organized and capable of handling several projects at once.  
• Good written and verbal communications skills and stakeholders management. 
• Microsoft office for the day-to-day basis. 
• Knowledgeable in email marketing, Adobe Photoshop, and marketing automation tools (e.g., Adobe Marketing Cloud).  
• Segmentation and audience management skills.

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!