Reporting & Location
- Report to Regional Digital Solutions Director
- Monterrey, Mexico
Mission
Our ideal candidate loves using Microsoft Dynamics 365 CE & Power Platform to drive our commercial operations. We are seeking a talented and passionate D365 Analyst to join our global team based in Antwerp. The ideal candidate brings in functional analysis and implementation experience of Dynamics 365 Sales, Marketing, and the Microsoft Power Platform.
Main accountabilities
- Shape the functional design and continuous improvement of Dynamics 365 Sales, Marketing, and Power Platform solutions to align with business objectives and deliver best-in-class processes
- Optimize the current implementation of D365 according to the needs of Azelis
- As a functional expert for Sales & Marketing, understand the various components and processes in use and support our commercial operations to achieve best practice processes using D365
- Deliver end user training and create/maintain functional training materials
- Work with business on identifying and improving the ease-of-use of D365
- Provide insights into user needs related to D365 and recommend enhancements
- Support the team in solving requests & incidents while keeping stakeholders informed
- You are an ambassador of Azelis digital products. Engage with Azelis business to raise Azelis’ overall digital capabilities
Experience & Education
- 3+ years of hands-on experience as a Microsoft Dynamics CRM consultant or analyst in multiple CRM implementations
- Experience with Power Platform, Power Automate, Customer Voice & Copilot is preferred
- Excellent communication, interpersonal and presentation skills
- Strong analytical and problem-solving skills, with a keen eye for detail
- Knowledge of Agile working methodologies
- Bachelor/master’s degree in information systems or similar through experience
Attractive to this role
The ability to shape the next generation CRM experience for our commercial people across the globe. Our entrepreneurial culture ensures your input is valued and encourages you to drive meaningful change, collaborate with talented colleagues from diverse backgrounds, and participate in innovative projects that continuously push the boundaries of what’s possible within Microsoft Dynamics 365 CRM and the Microsoft Power Platform.
Skills Required
- 3+ years hands-on experience as a Microsoft Dynamics CRM consultant or analyst in multiple CRM implementations
- Experience with Microsoft Power Platform and Power Automate
- Experience with Customer Voice and Copilot
- Excellent communication, interpersonal and presentation skills
- Strong analytical and problem-solving skills with attention to detail
- Knowledge of Agile working methodologies
- Bachelor's or Master's degree in information systems or equivalent experience
What We Do
As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees. Specialties include: Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude. Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals. Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability. We aim to provide effective, sustainable, and reliable solutions. Our business is your business
