CRM Coordinator

We are looking for an energetic, passionate and enthusiastic Co-ordinator. You will support the Head of CRM in delivering promotional campaigns and marketing activity for all player groups across multiple touchpoints for our brands.

What your role would look like:

• Working with the Head of CRM to plan, organize, execute and analyze promotional and lifecycle campaigns to the current customer database across all sites.
• Work with the CRM team to implement the promotional strategy, ensuring campaigns are within budget ensuring a positive return on investment
• Work alongside the rest of the CRM team in planning and managing content on all aspects of the product through CMS tools
• Work alongside multiple stakeholders across various locations to ensure requirements are met across campaigns and player groups
• Assisting the Head of CRM in analysing and reporting on KPI’s with full campaign analysis for each promotion enabling the business to understand the effectiveness of the activity
• Regular reviews of competitor promotions and best practice

• Previous experience in a similar role, preferably in the iGaming, fintech or tech industry
• Experience of actively using and optimising CRM techniques including segmentation, campaign planning, implementation and evaluation
• Good IT skills including strong experience of Microsoft Office
• Experience with CRM channels; email, SMS, web push
• Ability to work well under tight deadlines and multi-task
• Experience of working with Optimove or Omega is a plus
• Good technical skills in HTML preferred
• Experience of working with Content and/or Campaign Management Systems preferred
• Creative eye
• Analytical mind
• Strong technical background

What we offer:

• Exciting opportunity to play a pivotal part in the growth and development of a rapidly growing industry
• Competitive salary with health benefits and health insurance
• Attractive bonus packages
• Continuous training and development to enhance your knowledge.
• Career development and growth
• Flexible work
• Social events
• Health allowance
• Diversity of roles, projects, and challenges
• Excellent team-oriented, fun international work environment

Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career! 🎉

Our Story

Rhino Entertainment Group is a fast-growing online gaming operator that was founded in 2020. Winner of the EGR Rising Operator of the Year Award 2023 and iGaming Idol Employer of The Year Award 2023, The company follows a multi-brand strategy, delivering exceptional gaming experiences through a cutting-edge platform.

Our Culture

We are a community of passionate, committed, driven and fun-loving people who are united by a shared mission to deliver world-class entertainment to our players in a vibrant and dynamic environment. Our culture identity is rooted in our curiosity, our sense of community and unwavering drive for success. We cherish each person’s unique qualities and contributions, and we encourage our team members to take ownership, think creatively, find solutions and enjoy the process of achieving our goals!”

DEIB
We are proud to have so many diverse backgrounds, cultures, perspectives, and ideas represented within our Rhino community, which fuels an authentic workplace and a strong sense of belonging. This broad spectrum helps us achieve a supportive working environment where everyone can make the best use of their skills, free from discrimination or harassment. Diversity goes hand in hand with promoting equal opportunities for all current and future employees and at Rhino, we are committed to ensure fairness in our recruitment process. 

How We Work

At Rhino, we strongly believe in supporting flexibility and hybrid working arrangements! By blending time at our vibrant offices with the latest technology to facilitate remote work, our approach fosters a balanced, effective, and collaborative environment that empowers our team to achieve their goals.

The role is based in Bitola, North Macedonia.