Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Who You Are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.
If the above sounds like you, this position might be just what you’re looking for!
About The Job
Support sales managers with commercial data analysis and insights. Local owner of OneCRM, Lead Management and Customer Segmentation process.
Job Description
Own, implement and manage the Lead Management Process at Sales Company level.
Execute customer segmentation together with sales managers.
Applying tools and guidelines provided centrally to identify the key opportunities in the market.
OneCRM local business owner and superuser.
Support organization in fostering correct and consistent use of OneCRM.
Ensure data quality and consistency.
Collect, prioritize and share local business needs/requirements.
Support business managers to analyze commercial data across relevant databases.
Supporting the development of global dashboards.
Responsibility for mapping and fulfilling data-analysis and dashboards needs.
Provide actionable insights to sales managers to optimize lead conversion and revenue growth.
Track and report key commercial KPIs, such as lead conversion rates, customer churn, and sales performance metrics.
Ensure customer data compliance with company policies and relevant regulations (e.g., GDPR, PDPA).
What You Know
Bachelor's degree in Business Analytics, Data Science, Statistics, Marketing, Computer Science, or a related field.
Minimum 3-5 years of experience in CRM analytics, data analysis, or a similar role within marketing, e-commerce, or financial services.
Proficiency in CRM tools (Salesforce, HubSpot, Microsoft Dynamics, or similar).
Strong knowledge of SQL for querying and data extraction.
Experience with data visualization tools (Tableau, Power BI, Looker, etc.).
Familiarity with Python or R for data analysis (preferred but not mandatory).
Understanding of customer segmentation, A/B testing, and predictive analytics.
Knowledge of data warehousing, ETL processes, and marketing automation platforms is a plus.
Strong analytical mindset with the ability to translate data into actionable insights.
Excellent communication and presentation skills to convey findings to non-technical stakeholders.
Detail-oriented with strong problem-solving abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Strong business acumen with an understanding of customer behavior and retention strategies.
What’s In It For You
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
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What We Do
Pioneering positive impact!
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.
Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry.
Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.
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