Job Description:
We are seeking a detail-oriented and organised CRM Assistant to support our CRM campaigns and agency client efforts. The
ideal candidate will have a basic understanding of CRM tools, have high attention to detail and ability to develop meaningful reports.
Key Responsibilities:
* Support the execution of CRM campaigns
* Drag and drop email template building
* Proof and QA campaigns to ensure 100% error-free execution
* Assist with client support
* Generate basic reports and analyse data
* Provide administrative support to the CRM team
Technical Skills:
* Basic understanding of CRM tools (e.g., Klaviyo, Dot Digital, Mailchimp)
* Basic GA4 proficiency
* Basic data analysis
Qualifications:
* Bachelor’s degree in Marketing, Business, or related field
* Basic CRM certification (e.g., Salesforce Administrator, Klaviyo,
Dotdigital) preferred
* Strong communication and organisational skills
* Attention to detail and accuracy
* Passion for learning
KPIs:
* Accuracy and speed of email campaign delivery
* Timeliness and accuracy of report generation
* Accuracy of basic segmentation
* Task completion rate
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
Pattern operates as a worldwide e-commerce growth, protection, control, and distribution platform for brands.
Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands. We thrive on high energy, professional excellence, and disciplined creativity.
