CRM Administrator

Posted 8 Days Ago
Be an Early Applicant
Ra'anana, ISR
Hybrid
Junior
Semiconductor • Manufacturing
Ceva is powering the smart edge
The Role
Administer and maintain Ceva's Salesforce CRM, support users, troubleshoot integrations (Azure DevOps, Blob Storage, Power Platform), design and implement CRM enhancements, deploy AI tools for Sales, and collaborate with Sales, Legal, Finance and R&D to support revenue and customer workflows.
Summary Generated by Built In
Description

About Ceva

Ceva is at the forefront of AI inference and signal processing, powering some of the world's most advanced edge devices with our NPU, Connectivity, Wireless, and Sensing IP platforms.

About the role:

As part of our Sales Operations group, you'll join a team that keeps Ceva's commercial and customer-facing engine running, owning the CRM platform that connects Sales, Legal, Finance, R&D, and our global customer base. This is a hands-on administration role centered on Ceva's Salesforce implementation which serves as the backbone of our sales pipeline, customer support chain, deliverables distribution, licensing, and customer community portal. You'll work closely with Sales managers and cross-functional teams to maintain, troubleshoot, and incrementally extend a system that directly impacts customer experience and revenue recognition.

Role Focus: Day-to-day administration, user support, and continuous upgrade of Ceva's CRM.

Responsibilities:

Administer and maintain Ceva's Salesforce implementation and Ceva’s CRM related systems.

Own the deployment and adoption of AI tools across the Sales organization.

Own CRM enhancements - end to end solution design, from gathering and understanding the requirements, through writing a detailed design, and all the way to implementation.

Support and monitor integrations between Salesforce and external systems, including Azure DevOps (TFS), Azure Blob Storage, Power Automate, Power Apps, Power BI, and custom external applications interacting with Ceva’s Salesforce.

Respond to internal user requests and act as first-line support for Salesforce-related questions from the Sales, technical support, Marketing, Legal, and Finance teams.

Requirements
  • B.Sc. in Information Systems, Industrial Engineering, or a related field.
  • 1-3 years experience in a Salesforce Administrator role, with demonstrable hands-on configuration experience.
  • Salesforce Administration: Proficiency in objects, fields, layouts, validation rules, flows, approval processes, profiles, roles, and permission sets.
  • Analytical mindset: Ability to trace a reported issue through configuration, flow logic, and integration layers to identify root cause.
  • Fluent English, written and spoken; comfortable working with both technical and non-technical stakeholders.
  • Basic programming skills: be able to dive into existing code or develop new related code via Salesforce’s APEX.

Advantages:

  • Experience building Salesforce reports and dashboards; familiarity with Power BI or similar tools as a consumer.
  • Salesforce Advanced Administrator or Platform App Builder certification.
  • Prior experience in a technology, semiconductor, or IP licensing company, understanding of concepts like license management, deliverables, or customer project structures is a plus.

Skills Required

  • B.Sc. in Information Systems, Industrial Engineering, or related field
  • 1-3 years experience in a Salesforce Administrator role with hands-on configuration
  • Salesforce administration proficiency: objects, fields, layouts, validation rules, flows, approval processes, profiles, roles, permission sets
  • Experience supporting and monitoring integrations between Salesforce and external systems (Azure DevOps/TFS, Azure Blob Storage, Power Automate, Power Apps, Power BI, custom apps)
  • Analytical mindset to trace issues through configuration, flow logic, and integration layers
  • Fluent English, written and spoken
  • Basic programming skills and ability to work with Salesforce APEX code
  • Experience building Salesforce reports and dashboards; familiarity with Power BI or similar tools
  • Salesforce Advanced Administrator or Platform App Builder certification
  • Prior experience in a technology, semiconductor, or IP licensing company (license management, deliverables, customer project structures)
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The Company
HQ: Rockville, Maryland
534 Employees
Year Founded: 2002

What We Do

Ceva powers the Smart Edge, bridging the digital and physical worlds to bring AI-driven products to life. Our Ceva AI fabric portfolio of silicon and software IP enables devices to Connect, Sense, and Infer – the essential capabilities for the intelligent edge. From 5G, cellular IoT, Bluetooth, Wi-Fi, and UWB connectivity to scalable Edge AI NPUs, AI DSPs, sensor fusion processors and embedded software, Ceva provides the foundational IP for devices that connect, understand their environment, and act in real time. With more than 20 billion devices shipped and trusted by 400+ customers worldwide, Ceva is the backbone of today’s most advanced smart edge products – from AI-infused wearables and IoT devices to autonomous vehicles and 5G infrastructure. Our differentiated solutions deliver seamless integration into existing design flows, total flexibility to combine solutions based on design needs and ultra–low–power performance in minimal silicon footprint, helping customers accelerate development, reduce risk, and bring innovative products to market faster. As technology evolves toward Physical AI, Ceva’s IP portfolio lays the foundation for systems that are always connected, contextually aware, and capable of intelligent, real-time decision-making.

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