Bizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we’re looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers.
Bizagi is a global software company born in LATAM with a strong presence in EMEA and growing fast in NAM. Bizagi stands for Business Agility with a clear vision: to be the best process automation company enabling large organizations to change faster.
Because traditional software development and legacy systems can be slow, Bizagi developed an easy-to-use cloud platform for low-code process automation. It helps organizations across industries to launch modern apps that digitize and automate the way the business works. Customers include adidas, DHL and Old Mutual.
What is it like to work at Bizagi?
We are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. You’ll have the chance to work with talented people across the globe – including our world-class leaders. Every Bizagi employee has the chance to make a tangible impact on the company’s success and we believe in having fun along the way. We don’t take ourselves too seriously and we celebrate new ways of thinking. Once you join you will see also that Bizagi embraces diversity, equality, inclusion, and mutual respect.
Importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. Our values are to be innovative, collaborative, and responsive. We believe in being accountable for responsibilities and working towards outcomes, not hours in the office or ‘online’.
Come join us and find out what the best work of your career could look like here at Bizagi!
What We Are Seeking
We are looking for a professional with experience in the administration and maintenance of Microsoft Dynamics CRM. The main responsibility will be to ensure the proper functioning of the system by implementing improvements, configurations, and customizations according to the company's needs. Additionally, the candidate will provide user support to optimize the use of the tool in daily activities.
Key Tasks & Accountabilities
Administer and maintain the Dynamics CRM platform.
Configure and customize the CRM according to business requirements.
Provide support to end users and resolve incidents.
Generate reports and basic analyses using integrated tools.
Collaborate with other departments to improve CRM management.
Implement automated processes within CRM to optimize operations.
Document changes, configurations, and best practices within CRM.
Escalate complex issues to higher levels or the solution provider.
Skills
Efficient support for end users.
Knowledge of Dynamics CRM configurations and customization.
Quick issue resolution.
Ability to generate basic reports.
Organization and documentation of processes.
English: basic level.
Knowledge
Microsoft Dynamics CRM - Mandatory
Experience with Power Portal - Mandatory
Experience with Power Automate
Basic knowledge of Power BI.
Basic development knowledge in JavaScript and C#.
Academic and professional qualifications
Bachelor’s degree in science, technology or engineering.
Experience
3+ years working with CRM DYNAMICS
Languages
English intermediate level (NICE TO HAVE)
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What We Do
Bizagi's industry-leading platform for low-code process automation connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi's cloud-native platform enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of millions of users, Bizagi powers over 400 enterprises worldwide including Adidas, Unilever, DHL, and Bancolombia
