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The Role
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CRM & Administrative Operations Associate (GoHighLevel Specialist)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a CRM & Administrative Operations Associate (GoHighLevel Specialist) to start immediately!
Duties and Responsibilities include but are not limited to:
CRM Management (GoHighLevel)
Own and optimize the entire GoHighLevel setup
Build and maintain automations, pipelines, forms, and workflows
Diagnose and resolve CRM issues quickly
Integrate GHL with calendars, funnels, email systems, and tracking tools
Maintain accurate data hygiene and reporting
Ensure a smooth, automated lead journey from first contact → sales → post-sale support
Admin, Lead Handling & Client Experience
Respond to incoming emails, DMs, and inquiries in real time
Sort and prioritize leads (cold, warm, hot) and route qualified leads to the sales team
Book calls directly on the sales team’s calendar
Follow up consistently so no lead sits unanswered
Update CRM with every interaction and keep statuses clean
Provide calm, professional support to clients and direct them to the right internal teammate
Help improve overall response speed and maintain a high-quality client experience
Qualifications:
• 3–5 years of related experience in CRM operations, administrative support, or client management
• Strong expertise in GoHighLevel (GHL) setup, automation, and troubleshooting
• Skilled in lead handling, client communication, and administrative support
• Excellent organizational skills with attention to detail
• Strong written and verbal English communication skills
• Ability to work independently and ensure smooth operations without supervision
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: 12:00 PM – 4:00 PM EST, Monday–Friday
Location: This is a remote job
Salary Package: ₱30,000 – ₱32,500
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
