TransUnion's Job Applicant Privacy Notice
What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
• Bachelor’s degree and/or 1+ years of professional experience in customer-facing or operations role in reporting management.
• Proven customer management skills with a strong customer service orientation (desire to help others).
• Excellent relationship building and stakeholder management skills.
• A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset.
• The ability to multi-task and handle high volumes of small projects simultaneously.
• Maintaining regulatory compliance in a complex environment with a demonstrated understanding of credit reporting laws and regulations
Highly developed analytical and problem-solving capabilities with the ability to present data and information effectively with excellent attention to detail and a high level of accuracy
Impact You'll Make:
- Expectations in the first 90 days – Gain an understanding of industry guidelines, our core systems and operational processes
- To achieve this, you will work directly with our data furnishers to evaluate file failure errors, update furnisher information, analyze/interpret dispute-related data to identify issues/concerns/trends,track relevant activities, and perform outreach to data furnishers
- Support our internal stakeholders with a variety of daily operations and create reports and dashboards while keeping strict adherence to internal policies and procedures and supporting documentation
- What you’ll accomplish beyond 90 days – Effectively advocate for industry standards and best practices across internal and external stakeholders, as well as, build relationships and provide solutions
- This will be done via handling of daily requests submitted by furnishers and internal stakeholders, along with assisting in our proactive data quality reviews, new furnisher onboarding and credit data investigations
- The ideal candidate is adept at documenting and assessing the root cause of issues and utilizing the information to ensure future issue are avoided while maintaining high standards of communication and service to all customers
- Update internal reporting to keep all stakeholders informed of industry trends and the status of various accounts and projects
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Analyst, Data Integration
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
