Credit Release & Credit Specialist
Company: Bray Controls (a subsidiary of Bray International, Inc.)
Location: Houston, Texas
Work Schedule: Onsite, 5 days a week
Overview:
Bray Controls is seeking a seasoned Credit Release & Credit Specialist to join our dynamic team. This role is responsible for managing credit-related requests received through the shared inbox, including reviewing and releasing customer orders placed on credit hold while balancing customer service needs and company risk. The position partners closely with Sales, branch personnel, and internal stakeholders to resolve account issues, support order fulfillment, and ensure compliance with company credit policies.
Key Responsibilities:
Key Responsibilities:
- Review and process credit-related requests received through the shared inbox.
- Evaluate customer accounts and determine appropriate actions for orders placed on credit hold.
- Release orders in accordance with company credit policies, approved credit limits, and payment status.
- Communicate with Sales, branch personnel, and internal stakeholders to resolve credit hold issues and support timely order fulfillment.
- Research account status, payment activity, and supporting documentation to make informed credit release decisions.
- Monitor and prioritize incoming requests to meet service level expectations and provide excellent customer service.
- Maintain accurate records of credit decisions, account updates, and customer communications.
- Escalate high-risk, complex, or non-standard situations to management as appropriate.
- Provide guidance to internal teams regarding account status, credit policies, and order release requirements.
- Support continuous improvement efforts related to credit hold processes, workflow efficiency, and customer experience.
Qualifications:
- Minimum of 5 years of experience in corporate collections, specifically with standard invoicing and contract agreements.
- Bachelor’s degree in accounting or a related field is preferred, though relevant experience may substitute.
- 3-5 years of experience in a multi-location processing environment, ideally using an ERP system.
- Strong proficiency in Excel and experience with ERP software.
- Proven ability to grasp and retain new concepts quickly and complete tasks thoughtfully and efficiently.
- Excellent interpersonal skills to effectively interface with all levels of management and customers.
- Strong work ethic, attention to detail, and the ability to manage multiple tasks and meet deadlines.
Core Competencies:
- Computer literate, particularly with MS Office 365 applications.
- Exceptional oral and written communication skills.
- Business acumen and commercial sensitivity in securing prompt payments.
Why Work for Us?
At Bray International, you’ll be part of a family-owned business with over 30 years of engineered excellence. We offer:
- Competitive Pay Plans
- Comprehensive Benefits: Medical, dental, vision, life insurance, paid holidays, vacation, and a 401(k) plan with matching contributions.
- Healthy Work Environment: Smoke-free and drug-free workplace.
- Career Growth: Opportunities for professional development and advancement.
- Exceptional Company Culture: Join a collaborative team dedicated to innovative flow control solutions.
Additional Information:
- Bray campus is a smoke-free environment.
- Immigration sponsorship is not offered for this position.
- Staffing and recruiting agencies are not invited to submit unsolicited candidates for this job posting.
Join Bray International and be part of a dedicated team shaping the future of flow control solutions! Apply today!
Qualifications Behaviors Preferred Thought Provoking: Capable of making others think deeply on a subject Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Experience Required Credit/Collections experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Minimum 5 years of experience in corporate collections, specifically with standard invoicing and contract agreements
- Bachelor’s degree in accounting or a related field
- 3–5 years of experience in a multi-location processing environment, ideally using an ERP system
- Strong proficiency in Excel and experience with ERP software
- Ability to grasp and retain new concepts quickly and complete tasks thoughtfully and efficiently
- Excellent interpersonal skills for interfacing with management and customers
- Strong work ethic, attention to detail, ability to manage multiple tasks, and ability to meet deadlines
- Computer literacy, particularly with Microsoft Office 365 applications
- Exceptional oral and written communication skills
- Business acumen and commercial sensitivity in securing prompt payments
- Credit or collections experience
Bray International, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bray International, Inc. and has not been reviewed or approved by Bray International, Inc..
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Fair & Transparent Compensation — Compensation is often characterized as acceptable to good, and posted ranges for certain roles align with market estimates in key locations.
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Leave & Time Off Breadth — PTO is described as generous in multiple public materials, suggesting time-off offerings can be attractive.
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Retirement Support — 401(k) with company matching is present and at times described as strong, indicating a solid retirement pillar.
Bray International, Inc. Insights
What We Do
Wafer Swing Check Valves engineered for virtually unobstructed flow even in low pressure applications. In 1986 Bray International, Inc. was founded with one objective in mind, to become our customer’s global flow control partner. Bray’s worldwide offices and distribution networks have made us truly global. Offering a comprehensive line of innovative flow control solutions has made us an industry leader. And thanks to our unrelenting commitment to quality and customer service, clients around the world have made us their trusted partner. After 30 years, our focus hasn't changed. Bray International, Inc. your global flow control partner.
