Credit Manager

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Credit Manager is responsible for ensuring they are administering the daily credit and collection management duties of the credit department within the guidelines set forth in the company credit policy manual and ensuring consistency.

This role will drive initiatives, and achieve the goals set for the region, department, and company.

Responsibilities:

Some responsibilities include, but are not limited to, the following:

• Area sales responsibility includes residential builder, residential plumbing, commercial mechanical, and HVAC.
• Review and evaluation of established customer credit limits within authority levels, operating autonomously.
• Takes adverse action on delinquent accounts receivable, operates autonomously.
• Negotiation skills of customer paydowns, agreements, and contracts with some mentorship.
• Extension of non-standard terms per company policy.
• Follow-up and collection of severe delinquent accounts receivable.
• Follow established standard operating procedures.
• Travel within defined market for customer visitation as necessary/directed by leadership.
• Establish and maintain working relationships with sales teams and leadership teams.
• Provide direction and guidance to less experienced team members.
• Other duties as assigned by Senior and Regional Credit Manager, including special projects to benefit the department.

Qualifications:

• Experience in Credit, Collections, and/or Accounts Receivables in the commercial or residential construction industry
• Good judgment, problem-solving skills, and the ability to see the “big picture”.
• Knowledge of local, state, and federal laws related to secondary security and commercial collections.
• Guides and exemplifies outstanding customer service skills, both internally and externally.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to collaborate and work effectively in a cross-functional team environment including virtual work.
• High level of Emotional intelligence.
• Ability to analyze solutions (problem solving skills) and look for alternative solutions.
• Able to initiate and lead change.
• Excellent judgment and decision-making ability.
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).
• Valid drivers' license.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information