Credit Manager

Job Posting:

• Area sales responsibility plumbing, waterworks, and HVAC
• Review and evaluation of established customer credit limits within authority levels, operates autonomously
• Takes adverse action on delinquent accounts receivable, operates autonomously.
• Mastery level negotiation of customer paydowns, agreements, and contracts with some mentorship.
• Extension of non-standard terms per company policy, operates autonomously.
• Establishes goals and set performance expectations for their area.
• Effectively coaches associates and takes prompt corrective action when performance does not meet expectations.
• Develops a high-performing team by participating in hiring, training, and providing professional development.
• Owns the execution of strategy, implementing credit processes and procedures for the area.
• Follow-up and collection of the most severe delinquent accounts receivable.
• Facilitate bad debt recovery by monitoring the largest potential write-offs.
• Follow established standard operating procedures and report known violations.
• Guides others how to lead area and market leadership meetings.
• Travel within defined market for customer visitation as necessary / directed by leadership.
• Establish and maintain working relationships with sales teams and leadership teams.
• Provide direction and guidance to less experienced team members.
• Other duties as assigned by Regional Credit Manager, including special projects to benefit the department.

• 3+ years  credit experience preferred.
• NACM designation obtained or in process preferred.
• Lead customer and sales meetings and establish a seat at the local leadership level.
• Ability to teach commercial and personal credit report analysis.
• Ability to teach negotiations skills.
• Complete understanding of the Uniform Commercial Code.
• Knowledge of local, state, and federal laws related to secondary security and commercial collections.
• Guides and exemplifies outstanding customer service skills, both internally and externally.
• Regularly teaches, coaches, and trains other associates.
• Effectively leads meetings, both internally and externally with customers.
• Excellent written and verbal communication skills, with ability to effectively communicate and present across all levels of the organization.
• Strong interpersonal skills with the ability to collaborate and work effectively in a cross-functional team environment including virtual work.
• High level of Emotional intelligence.
• Ability to analyze solutions (problem solving skills) and look for alternative solutions.
• Able to initiate and lead change.
• Excellent judgment and decision-making ability.
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).
• Valid drivers' license.

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information