At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Credit Management Specialist where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.
About the job
Your responsibilities include, but are not limited to:
- Protect against and minimize credit risk by analyzing and approving new account applications, by recommendations on payment terms and credit limits and by analyzing customer’s risk profile and payment performance
- Improve company cash flow liquidity and profit by managing credit exposure and monitoring of customer payment
- Manage collection activities to ensure continuous payment flow
- Manage cooperation with the insurer to ensure maximum coverage of portfolio
- Resolve customer credit problems by negotiating repayment plan and special payment arrangements and by calculating interests and handling of special payment and delivery schemes
- Manage bad debt accounts by analyzing delinquent account balances and trigger legal actions in collaboration with collection agencies and lawyers
- Discuss resolutions with internal parties and correspond/negotiate with delinquent accounts
- Regularly prepare provisions (revenue adjustments) to bad debt accounts
- Prepare weekly and monthly management reporting on credit and overdue situation
About you
We are looking for a unique and amazing talent, who brings along the following:
- Bachelor’s degree in economics/finance and 3 years plus experience in credit management and/or credit analysis
- Solid knowledge of accounting principles, fair credit practices and collection standards, law and regulations
- Knowledge of legal proceedings for example on European order for payment procedure
- Proven ability to calculate, post and manage accounting figures and financial records
- A knack for numbers combined with hands-on experience with spreadsheets and proprietary software and proficiency in MS Office and ideally SAP
- High customer service orientation, self-confidence and excellent communication and negotiation skills for dealing with difficult customer situations
- Solution delivery orientated mindset, flexible attitude and the ability to multitask and work under pressure
- Fluency in English
What we offer
You can expect a range of benefits, including:
- Learning and career development programs to help you grow
- A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
- Hybrid and flexible work options to support your work-life balance
- Paid volunteering leave to support causes that matter to you
- Exclusive employee discounts on Swarovski products
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
#LI-Remote
Skills Required
- Bachelor's degree in economics or finance
- 3+ years experience in credit management and/or credit analysis
- Knowledge of accounting principles, fair credit practices, collection standards, and relevant laws and regulations
- Knowledge of legal proceedings (e.g., European order for payment procedure)
- Ability to calculate, post, and manage accounting figures and financial records
- Hands-on experience with spreadsheets and proprietary credit/collections software
- Proficiency in MS Office
- Experience with SAP
- Strong customer service orientation, confidence, and excellent communication and negotiation skills
- Solution delivery mindset, flexibility, multitasking ability, and capacity to work under pressure
- Fluency in English
What We Do
Swarovski is an Austrian luxury goods company that designs, manufactures, and sells high-quality crystal jewelry, watches, and accessories. The company is renowned for its precision-cut crystals and long-standing heritage in craftsmanship and innovation.
