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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As a Junior Credit Investigator at Equifax, you will be responsible for resolving customer requests and being the key point of contact between the client and consumer. The Credit Investigator position is responsible for acting as a liaison between the client, consumer, and Equifax by resolving customers’ requests. Individual contributors with complete investigations and issue updated or corrected reports to clients. To do this, you will use various methods of investigation including telephone interviews, email contacts, web-based research, faxing contacts, and researching data repositories such as FACT and eOSCAR.
What you’ll do
You will Perform credit-based research tasks ranging from the navigation of automated systems, conducting online research, and performing conference calls between consumers and creditors
- You will utilize experience and expertise to provide insights to operations leadership
- Operate a diverse range of tasks, moving between processes with the mentorship of management
- You will perform clerical, phone, operational or manual work
- You will validate/complete and document requested data through phone, fax or email contact
- Perform document review and audit
- Identify and troubleshoot issues within own scope of work
- Accept stretch assignments provided by management
- In office Monday - Friday 10:30a - 7p
- The hourly rate is $20.00
What experience you need
- High school diploma, or equivalent
What could set you apart
- Call center experience preferred
- Computer skills
- Ability to multitask and work independently
- Credit Experience/knowledge preferred
- Able to problem solve
- Able to communicate effectively
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-UrbandaleFunction:
Function - Fulfillment / OperationsSchedule:
Full timeSkills Required
- High school diploma or equivalent
- Call center experience
- Computer skills
- Ability to multitask and work independently
- Credit experience or knowledge
- Problem-solving ability
- Effective communication skills
Equifax Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..
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Retirement Support — Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
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Parental & Family Support — Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
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Flexible Benefits — Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.
Equifax Inc. Insights
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
