By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Credit ControllerJob Location: Leeds or LondonJob Type: PermanentRemuneration: Competitive salary taking into account skills, experience and qualificationsJoin a high-impact Credit Control team where your expertise in debt collection and client collaboration will drive financial performance and shape innovative solutions across a global business.This is an exciting opportunity to join a dynamic Credit Control team that plays a pivotal role in supporting the UK business. As a Credit Controller, you’ll be at the heart of efforts to improve debt collection and enhance working capital, contributing directly to the financial health of the organisation. You’ll work closely with both internal teams and global clients, building strong relationships to ensure aged debt is managed effectively and DSO targets are consistently met.
The role offers a broad and rewarding scope, where your problem-solving skills and ability to take ownership will be key to driving performance. You’ll be expected to manage complex issues with confidence, escalate when necessary, and always strive for accuracy and efficiency in your work. With a focus on reducing aged debt—particularly over 90 days—you’ll help shape innovative processes that improve cash flow and debtor day figures.
We’re looking for someone who is resilient and comfortable working with a high volume of transactions. You’ll need to thrive in a fast-paced environment and be proactive in managing competing priorities. A key part of the role will be working unallocated cash and ensuring it is kept to a minimum, contributing to the overall efficiency of the credit control function.
Based in Leeds, the position supports flexible working in line with Sedgwick’s UK policy, promoting a healthy work/life balance. When in the office (3 days per week), you’ll enjoy a collaborative and modern workspace designed to foster teamwork and productivity. This is a role for someone who is self-motivated, assertive, and ready to make a real impact in a fast-paced environment.
If you have experience in collections—ideally within the insurance industry—and are confident using tools like Excel and SAP, this could be the perfect next step in your career.
The skills you will have when you apply:Collections Experience: Proven track record in debt collection is essential.
Billing Knowledge: Experience in billings and collections, ideally within the insurance industry.
SAP Knowledge: Familiarity with SAP is advantageous.
Technical Skills: Proficient in Microsoft Excel and Word.
Target-Driven: Able to work to financial targets and deadlines in a fast-paced environment.
Self-Motivation: Demonstrates initiative, focus, and assertiveness.
Team Collaboration: Comfortable working within a team and supporting shared goals.
Communication: Excellent verbal and written communication skills across various media.
Remuneration & more
Competitive salary taking into account skills, experience and qualifications
A Self Invested Personal Pension Scheme (SIPP)
Holiday allowance of 25 days plus bank holidays
Flexible working from our office (free parking) or your home
Health & support
Private healthcare plan (including pre-existing conditions)
Life assurance
Group Income Protection
Other benefits
Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
Employee assistance programme for employee wellbeing
Discounts on various products and services
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Skills Required
- Proven track record in debt collection
- Billing and collections experience
- Insurance industry experience
- Familiarity with SAP
- Proficient in Microsoft Excel and Word
- Able to work to financial targets and deadlines
- Self-motivated, assertive and able to manage competing priorities
- Comfortable working within a team and supporting shared goals
- Excellent verbal and written communication skills
- Experience handling high volumes of transactions and reducing aged debt (90+ days)
Sedgwick Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.
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Leave & Time Off Breadth — Leave is positioned as a standout part of the package, with generous PTO levels cited (including multi-week starting allotments and higher accrual with tenure). Time-off and flexibility are often framed as meaningful offsets when evaluating the overall rewards mix.
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Healthcare Strength — Healthcare coverage is described as broad, spanning medical, dental, vision, disability/life, and mental-health offerings, with additional wellness and telemedicine-style services. The health suite is frequently characterized as solid, even when not viewed as best-in-class by everyone.
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Retirement Support — Retirement benefits include a 401(k) with employer matching and are grouped with other financial supports like HSA/FSA options. The match is viewed as a helpful baseline benefit, though generally not positioned as unusually rich.
Sedgwick Insights
What We Do
From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.
Why Work With Us
We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.
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