Credit Controller

Credit Controller

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Credit Controller for the Ireland Collections team.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you will do:

• Operate a robust dunning cancellation procedure that aligns to the approved credit control policy for timely collection of premiums and ensure over-terms percentage does not exceed corporate standards.
• Build and manage relationships with key Brokers to fast-track premium collections and unleash cash for reinvestment.
• Enhance Customer/Broker/Distribution partners experiences with quality data reconciliations to reduce queries, customer pain points and turnaround times.
• Identify and log details of overdue premiums for proposed cancellation and issue warning letters when approved.
• Respond to inquiries raised by our Brokers/Clients with the expectation of professional and expedient handling.
• Collaborate with our Shared services team on migrated processes including cash allocation and leverage their capabilities and expertise.
• Engage with our call-centre team to ensure prompt resolution of Direct-to-Consumer queries.
• Support our Multi-National business in both money movement and collection management, Compliance with Premium Payment warranties on Reinsurance and Risk Managed policies.
• Provide timely commentary and supporting analytics for items in scope for discussion for Credit Committee & other senior management forums.
• Validate open items for Bad debt provision.
• Identify root cause of issues and implement solutions that accelerate cash flows to the organisation. Emphasis on what is needed to improve collections performance to manage & reduce bad debt. Explore how current processes can be made more efficient.

What we’re looking for:

• Previous Accounts/Insurance experience
• Third level degree in Business or Accounting desirable.
• Enthusiastic and driven to deliver on business objectives and plans to tight deadlines.
• Excellent teamwork, communication, interpersonal and presentation skills
• High level attention to detail, analytical and good organisational skills.
• Proficient in the use of MS Office suite products especially Excel (necessary) and Word.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a competitive salary along with annual performance related bonus and a range of employee benefits and resources that help you protect what matters most; a company funded health care scheme, a competitive holiday allowance with an additional two company days per year, automatic enrolment into a generous defined contribution pension scheme, smarter travel options such as bike to work and tax saver travel scheme, staff discounts and wellbeing initiatives. We provide a variety of leaves for personal, health, and family needs. We also offer volunteer days, for example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area:

FA - Finance

AIG Europe S.A. (Ireland branch)