Responsibilities
Supervise and coordinate credit control activities to ensure the timely collection of outstanding payments.
Evaluate customers’ creditworthiness and recommend appropriate credit facilities.
Manage overdue accounts and resolve escalated collection issues.
Approve and follow up on credit notes, account reconciliations, and invoice-related queries.
Liaise with customers, sales teams, and internal departments to resolve credit control matters.
Maintain accurate credit control data and prepare regular collection and performance reports.
Monitor collection performance against targets and recommend improvements to credit control processes.
Qualifications
Bachelor’s degree in accounting.
Previous experience in credit control, accounts receivable, collections, and finance operations is a plus.
Good understanding of billing systems, credit policies, customer accounts, and collection procedures.
Strong financial, analytical, reporting, and problem-solving skills.
Excellent communication, follow-up, negotiation, and customer management skills.
Ability to work cross-functionally and manage priorities effectively.
Good command of Microsoft Excel and reporting tools.
Preferred Skills
Required competencies: assertiveness, customer focus, teamwork, integrity, people management, continuous improvement, and results orientation.
What’s in it for you
Highly competitive monthly salary based on qualifications and experience.
Free medical insurance coverage for employees and their families.
Life insurance provided by Mapei.
Bonus scheme based on the role and company policy.
Skills Required
- Bachelor's degree in accounting
- Experience in credit control, accounts receivable, collections, or finance operations
- Understanding of billing systems, credit policies, customer accounts, and collection procedures
- Strong financial, analytical, reporting, and problem-solving skills
- Excellent communication, follow-up, negotiation, and customer management skills
- Ability to work cross-functionally and manage priorities effectively
- Good command of Microsoft Excel and reporting tools
- Assertiveness, customer focus, teamwork, integrity, people management, continuous improvement, and results orientation
What We Do
MAPEI is a global leader and one of the world's largest producers of chemical products for the construction industry. The company specializes in the manufacture of adhesives, sealants, mortars, and grouts used for installing all types of flooring and wall coverings. Their comprehensive offerings include waterproofing, structural strengthening, and concrete repairs, providing high-quality chemical solutions for every aspect of construction and tunnel building.
