The Role
Collect outstanding debts, manage a portfolio of offices, maintain accurate payment records, and build positive client relationships through professional communication. The Credit Controller will work toward collection targets, resolve challenges with the Head of Credit Control, and use Xero and Excel in a collaborative credit control team.
Summary Generated by Built In
At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.
By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.
Let's talk about the role...
As a Credit Controller you’ll be fully immersed with our experienced Credit Control team and working successfully with our Head of Credit Control to achieve great things together. Life will be fast paced, engaging, creative and rewarding.
It’s a great opportunity for an ambitious individual to challenge themselves, develop and progress within a forward-thinking and fast-paced firm. You’ll:
- Take a proactive, can-do approach to collecting outstanding debts, confidently working towards agreed collection targets
- Build rapport while chasing overdue payments through friendly and professional phone calls, emails, and letters
- Keep everything running smoothly by maintaining accurate, up-to-date records of payment activity and promises
- Tackle any challenges head-on, working closely with the Head of Credit Control for support and solutions
- Nurture strong, positive relationships with clients through clear communication and great service
- Take ownership of your own portfolio of offices, managing them efficiently
Let's talk about you and your skills...
Hungry for a new challenge, you’ll:
- Have previous Credit Control experience within practice or industry.
- Be tech-savvy, with a experience using Xero & Excel (knowledge of CCH is also desirable but not essential).
- Thrive in a collaborative and progressive environment
- Love getting to know people and be a fantastic communicator.
Let's talk benefits...
Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:
- Competitive salary
- Generous holiday allowance with an extra day off to celebrate your birthday
- Volunteer day
- Flexible hybrid working
- Tailored learning and development
- Company pension
- Health MOTs
- Mental health support
- A fully loaded wellbeing, social & community calendar.
Together we achieve great things for our team, clients, communities and the planet. You can read more about life at DJH here.
About
Born not so long ago in 2021, DJH was founded on a fantastic opportunity – the merger of two of Stoke-on-Trent’s leading firms. But since then, we’ve not looked back. We’ve gone from strength to strength, with more like-minded firms joining us on our mission to achieve great things. With offices across the UK and Ireland, we’re an experienced, Top 40 accountancy and business advisory group, who share the same values and ambitions, and most importantly, a passion for people. Our values run through everything that we do. We live them. We breathe them. By fostering a team-first culture based on honesty, passion, and ambition, we create long-lasting, trusted partnerships. We're also proud to be B Corp certified, a recognition that demonstrates our commitment to using our business as a force for good. From enhanced family-friendly policies to environmental improvements and community volunteer days, we're continuously working to make a positive impact for our team, clients, communities, and the planet. We’re on the hunt for brilliant people – individuals who aren’t just technically brilliant but also driven by a passion for finding innovative solutions and constantly pushing the boundaries to achieve great things together. Each of our team plays a vital role in shaping the culture of our business, helping us grow, evolve, and succeed together. As an equal opportunity employer, we embrace diversity and welcome candidates from all backgrounds to join us on this exciting journey.
Skills Required
- Previous Credit Control experience within practice or industry
- Experience using Xero
- Experience using Excel
- Knowledge of CCH
- Strong communication skills
- Ability to work collaboratively in a progressive environment
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The Company
What We Do
DJH is an award-winning, B Corp certified accountancy and business advisory group with offices across the UK and Ireland, focused on delivering exceptional service and positive impact.
