About the Role
We are looking for a motivated and organised Credit Controller to join our finance team in Birmingham. This is an excellent opportunity for someone looking to build a career in finance and credit control. The successful candidate will assist with managing customer accounts, ensuring payments are received on time, and maintaining positive relationships with clients.
Requirements
Key Responsibilities
- Contact customers by telephone and email to collect outstanding payments.
- Maintain accurate customer account records.
- Resolve customer account queries in a professional and timely manner.
- Allocate incoming payments and reconcile customer accounts.
- Support the Finance team with credit control administration.
- Assist in producing aged debt reports and other finance reports.
- Escalate overdue accounts where appropriate.
- Build and maintain positive working relationships with customers.
Skills & Experience
Essential
- Excellent communication and interpersonal skills.
- A professional and confident telephone manner.
- A basic understanding of finance and accounting principles.
- Good organisational skills with strong attention to detail.
- Ability to work effectively both independently and as part of a team.
- Competent in Microsoft Office, particularly Excel and Outlook.
- Positive attitude and willingness to lear
Desirable
- Previous experience in an administrative, customer service, or finance-related role.
- Experience using accounting or finance software (Dynamics 365 Business Central and Field Service).
Skills Required
- Excellent communication and interpersonal skills
- Professional and confident telephone manner
- Basic understanding of finance and accounting principles
- Good organisational skills with strong attention to detail
- Ability to work effectively independently and as part of a team
- Competent in Microsoft Office, particularly Excel and Outlook
- Positive attitude and willingness to learn
- Previous experience in an administrative, customer service, or finance-related role
- Experience using accounting or finance software (Dynamics 365 Business Central and Field Service)
What We Do
Survey Solutions is a prominent UK-based engineering surveying firm. They specialize in a wide range of technical services, including land surveying, measured building surveys, and underground utility mapping. Additionally, the company provides monitoring services and site engineering schemes to support various construction and infrastructure projects. With a network of offices across the UK, they employ a large team of professionals dedicated to delivering high-quality surveying and engineering management solutions.
