Credit Controller

Posted Yesterday
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Milton Keynes, Buckinghamshire, England, GBR
In-Office
Mid level
Cloud • Information Technology • Consulting
The Role
Manage timely collection across a portfolio of key accounts, resolve escalated queries, liaise with Sales/Finance/Credit Risk and third-party collectors, review held orders, produce debtor reporting and cash forecasts, and identify process improvements to support working capital and payment performance.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Credit Controller

Location: Milton Keynes - Hybrid

This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.

About the job:
We're looking for a Credit Controller to join our Finance team at Ingram Micro UK. As the business continues to evolve, we're looking for an experienced credit professional who can confidently manage key customer accounts, build strong stakeholder relationships and help drive cash collection performance.

You'll take ownership of a portfolio of sales-driven and account-managed customers, working closely with Sales, Finance and Credit Risk to resolve issues, minimise risk and support the financial performance of the business.

If you're an experienced Credit Controller looking for a role where you can take ownership, build strong stakeholder relationships and help drive business performance, this could be the role for you.

Core responsibilities:

• Managing the timely collection of customer debt across a portfolio of key accounts
• Building strong relationships with customers and internal stakeholders to resolve queries and drive payment performance
• Reviewing held orders and making informed decisions to support order release and minimise risk
• Investigating and resolving escalated customer queries and complaints
• Working closely with Sales, Finance, Credit Risk and our third-party collections provider to manage complex accounts
• Producing debtor reporting, cash forecasts and other working capital reports as required
• Supporting continuous improvement by identifying opportunities to enhance processes and ways of working

To set you up for success, we are looking for the following skills and experience:

• Experience in Credit Control, Accounts Receivable or a similar finance role
• Excellent communication skills, with the ability to build relationships and influence stakeholders
• Good analytical skills and confidence interpreting financial information
• Confident using Excel, including Pivot Tables and VLOOKUPs
• A proactive approach, with the ability to manage priorities and take ownership of issues through to resolution

What we offer:

• AXA Health Insurance and Dental Plan options available for you and your family through a salary sacrifice scheme

• Rising holiday allowance at Year 2 and Year 5

• Birthday day off

• Employee Referral Bonus – help us grow our team and get rewarded for introducing great talent

• Employee discounts and wellness perks

• Modern offices with breakout spaces, free tea and coffee, and a private wellness room

• Development opportunities with clear career progression and training

We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. Learn more at www.ingrammicro.com.

If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.

Skills Required

  • Experience in Credit Control, Accounts Receivable or a similar finance role
  • Excellent communication skills with ability to build relationships and influence stakeholders
  • Good analytical skills and confidence interpreting financial information
  • Confident using Excel, including Pivot Tables and VLOOKUPs
  • Proactive approach with ability to manage priorities and take ownership to resolution
  • Able to work a non-negotiable 3-day hybrid pattern
  • Live within reasonable commuting distance of Milton Keynes office

Ingram Micro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.

  • Strong & Reliable Incentives Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
  • Healthcare Strength Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
  • Retirement Support Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.

Ingram Micro Insights

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The Company
HQ: Irvine, CA
27,182 Employees
Year Founded: 1979

What We Do

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.

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