The Role
Manage daily account monitoring and cash allocation, proactively chase and escalate overdue debts, reconcile accounts, handle customer enquiries and disputes, support audits, maintain credit limits, report key account issues, and meet KPIs to maximise cash collection and minimise write-offs.
Summary Generated by Built In
Contract: Permanent, Full-time
Location: Kentford, Newmarket
Salary: £26,000 - £30,000 per annum
Location: Kentford, Newmarket
Salary: £26,000 - £30,000 per annum
About Us
SEED Environmental is one of the UK's leading providers of intelligent environmental and property incident response, remediation and restoration services for our insurance, commercial and public sector clients. We adopt an "Intelligent Solutions" approach, assessing and analysing every incident on its merits before implementing a unique response.
As part of the Celnor Group, we maintain a family culture where everyone is welcoming, helpful, and open to ideas. We value giving people a voice and creating an environment where colleagues can thrive and develop their careers.
About the Role
We are seeking a Credit Controller to join our Finance Department, based in Kentford, Newmarket. Reporting to the Financial Business Partner, this role is essential in maximising cash collection, reducing aged debt, and supporting the business by managing credit limits and maintaining awareness of risk.
This is an excellent opportunity for an experienced credit control professional to play a key role in maintaining healthy cash flow and building strong customer relationships within a supportive and growing business.
Key Responsibilities
- Ensure all accounts are monitored daily
- Build and maintain customer relationships
- Prioritise and take proactive action in chasing debt and escalate where required
- Allocate cash in a timely and accurate manner
- Provide day-to-day administration support (statements, copy invoices etc.)
- Work closely with colleagues in operations and the wider team to resolve queries relating to outstanding invoices or contracts to facilitate debt collection
- Monitor unallocated cash to ensure receipts are allocated promptly
- Deal with customer enquiries and disputes, liaising with operations to resolve issues
- Escalate promptly any issues to Line Manager as they arise and monitor all issues to ensure they are resolved quickly and efficiently
- Report regularly to Line Manager on key account issues
- Achieve KPIs aimed at maximising cash collection and minimising old debts and write offs
- Assist in annual audit, providing the necessary evidence as requested by our internal and external auditors
Skills, Knowledge, and Expertise
Essential Requirements:
- GCSE (or equivalent) Maths & English
- Previous credit control experience, minimum 3 years
- Ability to communicate effectively with all levels
- Excellent reconciliation skills
- Intermediate Excel skills, including Pivot Tables & Lookups
- Experience with accountancy software
- Work collaboratively with others, sharing ideas to build effective and credible relationships both internally and externally
- Excellent communication skills, spoken and written
- Conscientious with high attention to detail
What We're Looking For:
We seek a proactive and detail-oriented individual who excels at building relationships and driving results. The successful candidate will have strong organisational skills, the ability to manage multiple priorities effectively, and a commitment to maintaining the highest standards of credit control and customer service.
Salary and Benefits
We offer a competitive salary of £26,000 - £30,000 per annum and provide a comprehensive range of benefits including:
- Holiday entitlement starting at 20 days, increasing with service up to 25 days plus bank holidays
- Company pension scheme
- Life insurance (2x annual salary)
- Enhanced sick pay and employee assistance programme
SEED Environmental is an equal opportunities employer committed to diversity and inclusion in the workplace.
To apply, please submit your CV and a covering letter explaining why you're the right fit for this role.
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Important information
Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.
Skills Required
- GCSE (or equivalent) Maths & English
- Previous credit control experience, minimum 3 years
- Excellent communication skills (spoken and written) and ability to communicate with all levels
- Excellent reconciliation skills
- Intermediate Excel skills, including Pivot Tables & Lookups
- Experience with accountancy software
- Work collaboratively with others and build effective relationships internally and externally
- Conscientious with high attention to detail
- Strong organisational skills and ability to manage multiple priorities effectively
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The Company
What We Do
Celnor Group is an international service provider in the Testing, Inspection, Certification, and Compliance (TICC) sector, offering specialist services across built environment, safety, risk management, and analytical sciences to ensure regulatory assurance and compliance.
