Credit Controller

Reposted One Month Ago
Be an Early Applicant
Dumbarton, Dunbartonshire, Scotland, GBR
In-Office
Mid level
Utilities
The Role
Manage accounts receivable and credit risk by maintaining accurate customer records, chasing outstanding debts via phone and email, supporting bad debt and write-off processes, resolving customer queries, and contributing to debtor reviews and credit assessments while using multiple systems and Microsoft Office tools.
Summary Generated by Built In

Bring your energy to Aggreko as a Credit Controller based in our Lomondgate depot. As a Credit Controller, you will play a key role in protecting Aggreko's financial performance by managing customer accounts, reducing overdue debt, and building strong customer relationships through proactive collections, effective negotiation, and excellent customer service.
Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What you'll do as a Credit Controller:

  • Proactively manage a portfolio of customer accounts, ensuring timely collection of outstanding balances.
  • Contact customers via phone and email to secure payments, resolve account issues, and agree payment solutions where required.
  • Review aged debt reports, identify risks, and prioritise high-value and overdue accounts.
  • Investigate and resolve disputes, billing queries, and account discrepancies while maintaining accurate records.
  • Build strong relationships with customers and internal stakeholders to support cash collection targets and positive customer outcomes.

You are:

  • Experienced in credit control, collections, accounts receivable, or a similar customer-facing finance environment.
  • A confident communicator with strong negotiation skills and the ability to influence positive payment outcomes.
  • Resilient and results-driven, able to manage challenging conversations professionally and follow through on commitments.
  • Highly organised with excellent attention to detail and the ability to manage multiple priorities effectively.
  • Customer-focused, analytical, and comfortable working with ageing reports, collection metrics, and account data

Here’s what you’ll get:

  • Comprehensive benefits package, including a generous pension plan, annual bonus opportunities, and Life Assurance.
  • Annual leave allowance of 30 days plus 3 public holidays with the flexibility to buy or sell additional days to suit your lifestyle
  • Ongoing training and personalised development pathways to help you grow your skills and progress in your career
  • Paid volunteering days, giving you the chance to make a positive impact in your local community
  • Access to our Employee Assistance Programme, offering confidential support and resources to promote your wellbeing and a healthy work–life balance

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.


#LI-IK1

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Skills Required

  • Proven experience in credit control and collections
  • Solid understanding of credit checking processes and risk assessment principles
  • Highly organised with strong administrative skills and attention to detail
  • Confident using multiple systems and Microsoft Office tools
  • Customer-focused approach with ability to build and maintain strong working relationships

Aggreko Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aggreko and has not been reviewed or approved by Aggreko.

  • Healthcare Strength — Healthcare coverage is described as broad, including medical, dental, vision, life/AD&D, disability, and an EAP, with wellness incentives highlighted. Practical extras like company‑paid safety gear further support frontline roles.
  • Leave & Time Off Breadth — Time‑off options include paid holidays and PTO, plus two paid volunteer days in North America. This expands leave beyond standard vacation.
  • Strong & Reliable Incentives — Incentive programs include annual bonus opportunities and role‑linked earnings that can materially lift take‑home pay in certain months or seasons. Field and sales contexts, as well as overtime eligibility, can enhance total compensation.

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The Company
HQ: Glasgow
7,898 Employees
Year Founded: 1962

What We Do

Welcome to the Aggreko LinkedIn page. As the global leader in temporary power, temperature control and energy solutions, we enable our customers to achieve their goals through a range of innovative, flexible, class-leading modular solutions. Utilising the latest technologies, we combine innovative thinking with our sector knowledge to deliver the best results; where, when and for as long as needed. Are you thinking about a career at Aggreko? Working at Aggreko is more than just a job. We care about the people who work with us and want to ensure that our employees have a fulfilling career, work in a safe environment, are happy and share our values. We encourage all our employees to expand their skills and knowledge, so you are able to grow and become the future of our business. We welcome employees from all backgrounds, disciplines and abilities, to assist us in achieving our global goals. So are you ready to join a team of great people? Get in touch

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