Parcelhero

Credit Controller (SA)

Posted 3 Days Ago

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Hiring Remotely in South Africa

Remote

350K-400K Annually

Senior level

Logistics • Transportation

The Role

The Credit Controller will manage B2B and B2C credit control, chase debts, analyze accounts, and prepare legal cases for unpaid debts, ensuring accurate record keeping and assisting the Finance Team.

Summary Generated by Built In

Parcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually. As a dynamic and forward-thinking technology company, with over 130 remote employees worldwide, we are on a strong growth trajectory.

Driven by our commitment to innovative solutions and exceptional customer care, we offer excellent career growth opportunities, particularly as we continue to expand rapidly. We are now launching our new product, Parcelhero Pro, for DTC e-commerce merchants across the UK and the USA. This cutting-edge platform will empower retailers to streamline their shipping and fulfilment operations.

Our remote-first culture is collaborative and innovative, where every voice is heard, and we encourage initiative, adaptability, and ownership. If you're a dynamic and ambitious individual seeking a forward-thinking team, Parcelhero is the ideal fit.

The role in a nutshell

We are seeking an enthusiastic and highly motivated Credit Controller with B2B & B2C credit control experience (Predominantly B2B). The role involves both chasing debts by phone and email, and also working with the operations team to investigate and solve queries blocking payment being made.

Excellent communication skills and diplomacy are an essential part of this key role. Experience with Xero is an advantage. You will support the Finance Team with a range of administrative duties to ensure accurate and up to date record keeping.

You will also be working on preparation and submission of our legal cases for unpaid debts, so a keen eye for detail and strong organisational skills are a must.

Responsibilities

Credit Control
Account Reconciliation
Preparation & submission of legal cases
Other general bookkeeping tasks
Account and risk analysis
Reporting

Your experience

Fluent English
Minimum 5 years’ B2B credit control experience
Consumer collection experience an advantage
Should have a good typing speed and be able to easily learn new IT systems
Must have an excellent telephone manner and be comfortable dealing with customer queries.

Your mindset

A can-do attitude - Enthusiastically proactive, you're a problem solver willing to dive in and learn.
Methodical - you think of the best approach to perform a task before you dive in
Attention to detail -You have flawless attention to detail
A people person -You're a strong team player with high empathy. You communicate clearly, bringing integrity, honesty, and accountability to everything you do.

The package:

15 days of holiday

8 paid bank holidays

Your birthday off

Note: you will need to supply your own IT equipment

Work at Parcelhero: Perks That Pack a Punch!

- Fully remote: Lose the commute and enjoy a better work live balance.

- Annual leave: Generous holiday entitlement, giving you the time you need to rest and recharge.

- Paid Holidays: Enjoy paid leave on all public holidays.

- Merit Reviews: Get rewarded for your hard work and dedication with regular performance and salary reviews.

- Inclusive Culture: Be yourself and thrive in our casual and upbeat environment.

- Save on tax: You are paid as a contractor, and responsible for your own tax - many countries offer favourable tax regimes for contractors.

Parcelhero is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Top Skills

Xero

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The Company

Brentford, Hounslow

51 Employees

Year Founded: 2010

What We Do

Welcome to ParcelHero - the UK's favourite international parcel delivery service! ParcelHero is renowned for being an outstanding UK courier and international parcel courier because we don't compromise on service - despite having the cheapest prices of any UK courier. By bringing together the worlds' biggest and most reputable carriers under one roof we provide you with a superior and comprehensive portfolio of cheap courier services that you can really trust to deliver! Our reliable delivery services are available to over 220 countries worldwide and include: Express, economy, timed and same-day delivery courier options to suit every budget. ParcelHero offers the fastest transit times of any online courier services and we can collect from most countries same day - all you need to do is tell us your requirements. We even help you produce the shipping documents you need in only a few clicks. However, ParcelHero is much more than the cheapest parcel delivery company in the UK. Our exceptional customer service is what really sets us apart from our competitors. You don't need to be a shipping expert to make use of ParcelHero's delivery services because our customer service team are all experts in their field and their wealth of industry knowledge is available to you if you have any questions about your parcel delivery. Unlike many other online parcel delivery services, you can also contact ParcelHero via telephone - and you can rest assured that ParcelHero staff are always professional, polite and friendly - no matter what your query may be. But don’t just take our word for it, check our reviews on the independent website TrustPilot. If you need a reliable service that's quick, cost effective and easy to use, and that can give you expert advice when you need it, then you don't just need a cheap parcel delivery company, you need a ParcelHero!