Search the 5 jobs at Parcelhero

The Sales Development Executive will be responsible for initiating outbound calls to potential customers, conducting lead generation activities, qualifying leads, nurturing client relationships, managing CRM records, and collaborating with Sales and Marketing teams. This role includes achieving performance metrics related to call volume and appointments booked.

Responsible for outbound calling to UK industries, qualifying leads, and generating new business. Will maintain CRM records and collaborate with Sales and Marketing teams to nurture leads and achieve targets.

The Head of Customer Experience at ParcelHero leads efforts to optimize the customer journey and improve experience metrics. This role involves analyzing customer feedback, collaborating with cross-functional teams, implementing process improvements, and developing communication strategies. The position requires a strong focus on service innovation and training, aimed at enhancing customer satisfaction and operational efficiency.

As a Legal Administrator, you will manage legal accounts, prepare court documents, assist credit controllers, ensure the accuracy of information, liaise with legal teams, perform reconciliations, and monitor deadlines, all while thriving in a fast-paced remote work environment.

The Head of Customer Experience at ParcelHero will develop and implement customer-centric programs aimed at enhancing customer experience and operational efficiency. Responsibilities include overseeing the customer journey, analyzing feedback, tracking metrics, and collaborating across teams to optimize service delivery and communication with customers.