Credit Control Assistant

We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet.

You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work.



Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you’ll be proud to tell your friends about.

We are looking for a Credit Control Assistant to manage customer accounts, secure timely payments, and minimize credit risk to improve cashflow.

We look for people who embody:

Innovation to solve the hardest problems.

‍Accountability for every result.

‍Integrity always.

• Manage a portfolio of customer accounts, ensuring overdue debt is actively pursued.
• Maintain regular contact with customers to resolve queries and encourage prompt payment.
• Reconcile customer accounts and ensure all items are accurately recorded.
• Raise and process customer invoices in line with agreed procedures.
• Process and allocate customer payments, ensuring accuracy and timeliness.
• Conduct credit checks for opening new accounts and review credit limits when required.
• Attend weekly debt review meetings with the Senior Credit Controller / Manager.
• Support the setup of new direct debits and reinstatement of cancelled mandates.
• Manage unallocated cash and ensure prompt allocation to customer accounts.
• Develop strong customer relationships to promote consistent payment behaviour.
• Collaborate with other teams (e.g., Sales, Finance, Operations) to reduce credit queries caused by internal errors.
• Identify opportunities to reduce DSO through improved processes or customer interaction.

This role is designed for impact, and we believe our best work happens when we connect. While we operate a flexible model, we expect you to spend regular quality time on site (at our offices or a client location) for collaboration sessions, customer meetings, and internal workshops.

• Confident in communicating on the phone, including difficult or overdue conversations.
• Comfortable learning and navigating new systems and processes.
• Excellent attention to detail and accuracy.
• Strong problem-solving skills.
• Clear, professional communication skills.
• Resilience and confidence when discussing aged debt or pushing for payment.
• Ability to work under pressure and meet tight deadlines.
• Results and KPI-driven mindset.

We believe in supporting our team members both professionally and personally. Here's how we invest in you:

Compensation and Financial Well-being

• Competitive base salary.
• Discretionary company bonus scheme.
• Employee referral scheme.
• Meal Vouchers.

Health and Wellness

• Health Care Package.
• Life and Health Insurance.

Work-Life Balance and Growth

• Bookster.
• 28 days of annual leave.
• Floating bank holidays.
• An extra paid day off on your birthday.
• Ten paid learning days per year.
• Flexible working hours.
• Sabbatical leave (after 5 years).
• Work from anywhere (up to 3 weeks per year).
• Industry-recognised training and certifications.
• Bonusly: employee recognition and rewards platform.
• Clear opportunities for career development.
• Length of Service Awards.
• Regular company events.

At Beyond, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.