Values – Credit Control Apprentice - Materials Handling
As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary
We are actively recruiting for someone who has a keen eye for detail and who is keen to begin their career in an office based environment, getting stuck in to support the Credit Control team. As part of your role you will be processing debt collections, generating & reviewing reports.
Job Description
Key Responsibility – Credit Control Apprentice – Materials Handling
- Processing debt collections for allocated debtor ledger
- Handling inbound and outbound calls relating to allocated accounts
- Resolving complex payment issues with a focus on effective solutions
- Managing and monitoring ongoing payment plans
- Carrying out administrative tasks within the Credit Control team
- Setting up and managing direct debits, including addressing any payment failures
- Responding to interna;/external stakeholders enquiries promptly and meeting service expectations
- Generating and reviewing reports to confirm the accuracy and completeness of customer account information
Personal Specification – Credit Control Apprentice – Materials Handling
- High standard of verbal and written communication skills
- Confident in dealing with customers by phone, in writing and in person
- Confident in dealing with vulnerabilities over the phone
- Organise and prioritise own workload
- Ability to give each task the right attention to detail
- Pro-active in delivering high levels of Customer Service
- This role will be supported by the Business Administration Level 3 Apprenticeship qualification?
Skills Required
- High standard of verbal and written communication skills
- Confidence dealing with customers by phone, in writing, and in person
- Confidence dealing with vulnerable customers over the phone
- Ability to organize and prioritize workload
- Strong attention to detail
- Proactive approach to delivering high levels of customer service
Monnoyeur Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Monnoyeur and has not been reviewed or approved by Monnoyeur.
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Healthcare Strength — Health coverage and well-being are consistently highlighted, with strong insurance and safety initiatives emphasized across company materials. A focus on workplace safety, health, and overall employee support is presented as group-wide.
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Flexible Benefits — Flexibility, including remote-work options where roles allow, is repeatedly described. Work-life balance is portrayed as a priority within the group’s benefits philosophy.
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Leave & Time Off Breadth — Structured paid time off and RTT days (in France) are referenced as part of a stable work-life setup. These elements are positioned as supporting balance alongside other benefits.
Monnoyeur Insights
What We Do
Monnoyeur is a family-owned international B2B group that distributes, rents, maintains, and supports capital goods and production equipment for construction, industry, energy, and agriculture. Through its subsidiaries, it provides machinery, specialized services, digitalization and software solutions, training, after-sales support, and energy-transition assistance. The group operates as a local partner helping customers modernize assets, improve operational performance, and navigate digital and environmental transformation.
