Credit Control and Billing Administrator

About Us:

We are Gett. We solve the most complex, real-life problems of urban transportation; as a talented, dynamic and multi-faceted community, we are here to challenge the norms of the industry with our technology and move it into the future.

We set the bar high for ourselves and take pride in delivering frictionless products for all our customers.

We are the people you can rely on when you need to move with confidence, whether you are going places for yourself, for your business, as a traveller or driver or as a partner.

We are very local. We integrate with the existing fabric of the places where we operate: we work hand-in-hand with the local taxis and fleets to provide the best possible service customers can get, where it matters the most.

We serve people who move constantly and we’re one of the best for the most demanding customers: business travellers. That’s where we started, building the best platform for the challenging needs of businesses. And then for anyone’s everyday needs: for drivers who make it their living - every day, and beyond.

The Role:

Hybrid: 3days a week in the Holborn office

As a Credit Control & Billing Administrator at Gett you will be responsible for cash allocations and ledger balances, ensuring the accounts are up to date. You will be dealing with credit card analysis and posting of batch payments. Other duties will be over the phone interaction with clients understanding problems and disputes and able to provide immediate solutions to ensure payment is collected and allocated correctly.

The right candidate will want more interaction with clients (via email and telephone) and looking to build strong relationships to avoid unnecessary delays in payments. You will work in a cross functional environment, liaising with internal departments such as sales and account management.

This role is also suited for someone who has just finished university from a finance, economics or business degree, wanting hands on experience within a credit control role.

Systems you will be using will be Salesforce, SAP and bespoke Gett internal platforms

Responsibilities:

• Update accounts receivable database with new accounts or missed payments.
• Monitoring billing platform and analysing invoice data.
• Conduct risk checks on new clients and monitoring risk scores of existing clients.
• Control overdue clients through various different platform tools.
• Maintaining contact with clients to ensure invoices are clear for payment.
• Maintaining relationship with clients in order to maximize collections and avoid disputes.
• Resolving queries both internally and externally around the outstanding invoice.
• Provide solutions to any relative problems of clients.
• Team player, both within finance and across the broader business

Experience and Soft Skills:

• Experience within a Credit Control Assistant/Accounts receivable role OR strong knowledge of Accounts Payable /credit control responsibilities
• Excel Experience (Sorting data and data Cleansing as well as V lookups)
• Experience with SAP is a plus but can be easily trained if you do not have this experience
• Strong communication skills
• Strong experience working to deadlines
• Proactiveness

Interview Process:

1. Application Review - We aim to get back to you within 2 weeks, but depending on the volume of the applications this may take longer, so please bear with us! 🙏
2. Talent Screen (30 min video call) - This will be with Joe Phillips our Senior People and Talent Development Partner!🧡 he will talk about Gett and the role in more detail and be asking general questions around your experience and your motivations for joining Gett (so make sure you research us!)
3. Hiring Manager Interview: (1hr video) - Maria Athanasiou (Accounts Receivable Manager)and your manager😍She will be wanting to get to know your experience in relation to the role but also you as a person
4. Focused (45 mins Video) - Here you will meet Chris Christofi is our Head of Credit Control he will be asking questions around competencies for the role (analytical skills, communication skills, decision making, listening and time management)

Here is what you Gett:

🌴25 days holiday a year + bank holidays

🎂A day off in your birthday month

🤩One extra Friday off every month

💻Home office kit payment

🤒Private Medical cover

Come As You Are:

At Gett, we believe that you do your best work when you bring your whole self to work. And a diverse team is a strong team! Gett is therefore committed to creating an inclusive work environment and all employment is decided on the basis of qualifications, merit, fit and business need without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please let us know if you have any accessibility requirements for your candidate journey with us. If a disability prevents you from applying online, please send your CV to: [email protected]