Decision Support Analyst - Credit & Risk

About the Function:    

About the role: 

The role is key in providing insights to the business regarding distributor trading and manage Risks, it will also ensure all rebates are accurately processed, Customers accounts are fully reconciled and Provide data analytics to users from time to time as may be required.

The Role entails working closely with the Commercial team, External stakeholders.

Dimensions:

a)     Financial

 UBL has an ambition to be a $330m NSV and $96m OP business by F30

b)     Market/Role Complexity

·        Liaison with Sales department, Logistics, Marketing, Finance departments and DBSC teams in all locations to ensure efficient and timely service delivery in all the UBL rebates and trade investments activities.

·        Being a Key contact person by the Distributors and Banks regarding Distributor statements and financing.

c)      Leadership Responsibilities

·        Get along with the DBSC Order creation team, Credit Control and Customer Service Teams to ensure customer issue resolution is done on a time

. Act as a market requester for customer/credit master data, new customer set up and credit limit changes to DBSC.

·        Adhere to the development of Best Practice Credit Management and Customer Service

·        Co-ordinator of market and DBSC on order processing: free issue credit and debit note management.

·        Ensure that all CARM controls are fully functioning and there is a tenacious focus on controls checklist for OTC and drive a proper control environment across the department

·        Document processes and procedures involved in OTC together with controls to observe.

·        Maintain a customer complain log and an issue resolution tracker to ensure all customer complaints are resolved in a timely manner.

·        Active monitoring of the credit limits in SAP i.e. total debts against marked limits any balance above the credit limit should have approvals.

·        Ensure confirmation of renewed bank guarantees and that all originals are in the custody of legal. Manage the Bank Guarantee re-call process in the event of account closure,

·        Supervising the debit & credit notes summary issued on a given month by running a report in SAP.

·        Network with internal and external stakeholders in the area of customer service and elevate our position in the customer survey on this basis.

·        Prepare monthly free issue and cut off report

·        Analyzing the empties in distributor accounts versus the physical empties at the depot to identify the gap and partner with commercial team to sort out distributor capitalization issues.

Purpose of Role

To maximise Uganda Breweries LTD (UBL) sales by managing the order cycle processes (free issue, credit note and debit notes generation, and promotional credit notes.

This role will Influence the business to drive sales and deliver their volume agenda through ensuring there is no credit exposure on expiring bank guarantees, renewal is done on time to avoid disruption in supply, and credit limits for customers are updated on a timely basis to ensure there is headroom for loading.

This role will enable the Customer Service dimensions by creating a holistic and seamless interaction for UBL Customers with a primary focus on Customer issue resolution and perceived service enhancement.

Maintenance of OTC-DBSC master data forms and facilitating the creation of new accounts and marking of credit limits in SAP.

Roles and Responsibilities:

• Timely analysis of debtors reports and ensure the commercial team has all insights required to made decisions
• Ensure all Distributor accounts are reconciled on time with all updates on all non-resolved items
• Rebates Management: Liaise with Customer marketing, Commercial Finance for customer rebates and trade spends and complete orders upload file with 100% accuracy to ABSC.
• Ensure all payments are well received and reported in the customer accounts rightly
• Ensure all system changes regard to master data is up to date and reflective of the customers details.
• Adherence to all CARM controls in the processing centre continually looks for process improvement: to drive customer satisfaction and raise service efficiency.
• The job holder may be taught by his/her immediate superior to perform all tasks directly or indirectly related, additional or supplementary to the scope of duties defined in this role profile

Experience / skills required: 

Qualifications

• University or college degree in Finance or Business-related field a Must
• Professional Accounting qualification desirable
• Minimum of 3 years post qualification experience with proven integrity.
• Ability to take commercial insights and translate into the Organisation & People Agenda.
• Proven ability to facilitate, persuade, influence and build credibility with all levels and all functions.
• Analytical, interpretative and decision-making skills.
• Sound IT knowledge in the use of outlook (Excel, word and power point).
• Working knowledge in accounting package-SAP
• Good communication skill

Working with us
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. 
 

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.