Credit Specialist

The ideal candidate will have experience in credit with prior exposure to financial statement analysis, commercial credit reports and suggesting customer credit limits. This individual must be customer service oriented; Microsoft Excel spreadsheet and Internet skills are essential. The successful candidate will also possess outstanding written and verbal communication skills, be able to interact positively with both external and internal customers, and must contribute in a fast-paced, deadline-intensive environment.

Duties and Responsibilities:

• Credit investigation of new applications, by collecting industry and company data through a variety of channels
• Maintain credit data in ERP system
• Review aging reports and identify overdue accounts
• Analyze payment trends and customer creditworthiness
• Prioritize collection efforts based on risk and outstanding balances
• Investigate reasons for payment delays
• Coordinate with Sales, Customer Service, and Operations to resolve issues
• Contact customers regarding past-due invoices through phone, email, and written correspondence
• Review accounts over credit limit for increases or place holds as directed by credit manager
• Perform reference checks
• Credit reporting to selected agencies
• Facilitate resolution of customer complaints and billing issues.
• Adhere to approved credit limits and payment terms.
• Work with outside collection agencies as needed.
• Perform yearly customer reviews
• Other duties as assigned

Qualifications:

• Bachelor’s degree required, preferably in Accounting, Finance or Business.
• 3-5 years’ experience in credit, accounts receivable, accounting, or finance required; or an equivalent combination of skills and experience.
• Strong Microsoft Office skills
• Must be a self-starter with ability to handle multiple tasks at the same time
• This position also requires strong computer skills
• Strong written and verbal communication skills.
• Must be organized and able to work within deadlines
• Intuitive problem solving
• Team orientated
• Detail oriented, organized, and personable
• Good organizational skills with ability to adapt to a changing environment.
• Establish and maintain effective working relationships with team members.
• Ability to solve problems along with assigned tasks with limited to no supervision.
• Knowledge of Freight Forwarding Industry a plus

Benefits: Mallory Alexander proudly offers its regular full-time employees a robust welfare plan including medical, dental, vision, basic and supplemental life insurance, and short/long term disability insurance. Regular full-time employees are also eligible to participate in a retirement plan and accrue paid time off after meeting applicable service requirements.

Remote: No

Location: Memphis, TN

Job Type: Full-time

Pre-employment drug screen is required.