The Role
The Creator Talent Specialist will source and onboard creators, manage relationships with agencies, and ensure they fit brand campaigns while collaborating with sales and client success teams.
Summary Generated by Built In
About Us
At #paid, we’re on a mission to empower creators to do what they love—create. Our marketplace connects vetted creators with some of the world’s most iconic brands, like McDonald’s, Samsung, and Disney, fostering authentic collaborations that drive real business results. We’ve built a marketplace that solves big challenges in the creator ecosystem, from fair pricing to algorithmic matching and content usage rights, ensuring every partnership is seamless and impactful.
With our proprietary technology and an unwavering commitment to trust and transparency, we’re revolutionizing the way brands and creators come together to make magic. Rated #1 for customer support and managed services, #paid is leading the creator marketing space. Through innovative technology and a team of ambitious humans, we're transforming the future of the creator economy.
The Role
At #paid, creators are at the heart of what we do. As a Creator Talent Specialist you’ll play a key role in helping us scale our creator ecosystem to meet the growing needs of our clients. This role is all about sourcing and onboarding creators, managing relationships with talent agencies, and ensuring creators are a great fit for brand campaigns.
You’ll be part of a collaborative team that works closely with Sales, Client Success, and Creator Operations to ensure we have the right creators for the right campaigns at the right time. If you’re passionate about creators, know what makes a strong brand-creator fit, and thrive in a fast-paced, solution-oriented environment, we’d love to meet you.
Responsibilities
- Source creators through social media, talent agencies, and internal tools to support client campaign goals
- Identify gaps in our current creator network and create strategies to fill them
- Manage talent agency relationships, including negotiations, contracting, onboarding, and ongoing support
- Support onboarding and logistics, answering platform and process questions from creators and agencies
- Partner with Sales on RFPs, helping shape creator-led strategies that align with client goals
- Troubleshoot issues and resolve creator or agency concerns with speed and professionalism
- Collaborate cross-functionally with Sales, Client Success, and the Creator Operations team to find the right creators for each campaign
- Proactively identify creator-led opportunities that align with sales strategy and business goals
- Stay on top of creator trends, platform updates, and viral content to inform sourcing and strategic planning
To be successful, you'll need to
- Be highly organized and comfortable juggling multiple moving parts and tight deadlines
- Know how to prioritize effectively and stay calm under pressure
- Collaborate with ease—especially with senior internal stakeholders
- Communicate with creators, agencies, and clients in a clear, professional, and friendly way
- Be detail-oriented, with a knack for asking the right questions and never missing a beat
- Embrace a solutions-first mindset, always looking for ways to get to “yes.”
- Be flexible and open to change, executing quickly and positively when priorities shift
- Have a strong sense of what makes a creator brand-safe and campaign-ready
You're perfect for the role if
- You have 3+ years of experience in creator marketing, talent management, or partnerships
- You’ve worked with or for talent agencies and know how to build positive, productive relationships
- You’ve had exposure to client-facing communications and feel confident in a business context
- You’re a strong communicator who can tailor your message depending on your audience
- You’ve shown a track record of taking initiative, solving problems creatively, and growing through feedback
- You’re comfortable with tools like Google Sheets and Salesforce—or you’re eager to learn
- You’ve worked with Sales or CSM teams before and understand how to support them effectively
- You make decisions based on what’s best for the business, while still advocating for creators
- Bonus: you’ve dealt with escalations or tough conversations and know how to keep things positive and constructive
Why #paid
- We are a group of passionate and thoughtful people working together to fundamentally change the way brands are built while empowering creators to make a living doing what they love
- We are growing quickly! Plus, #paid is the highest-rated platform on the popular G2 Crowd software review website
- We have all the fun perks you’d expect—flexible vacation policy, competitive vision, dental and health benefits, team offsites and working hubs, and socials (yes, even remotely!)
- We invest in our team members, with L&D budgets and RRSP/401K Matching Programs
- We are proud of our culture and care about it deeply—we live by our team values and are always trying to make #paid a better company today than it was yesterday
- We empower learning through meaningful career progression and the autonomy to test new ideas
Equal Employment Opportunity
#paid is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their best and authentic selves to work.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
Top Skills
Google Sheets
Salesforce
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The Company
What We Do
#paid is a technology company that builds tools for the creator economy. Businesses of every size—from DTC brands to fortune 500 companies—use our software to collaborate with creators and grow their businesses.
Learn more about #paid’s creator media platform at www.hashtagpaid.com.
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