Creator Solutions Intern

Job Posted 6 Days Ago Posted 6 Days Ago
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Cape Town, Western Cape
Internship
Software
The Role
The Creator Solutions Intern will support the execution of influencer marketing campaigns, assist with communication between clients and creators, and manage reporting tasks while providing excellent customer service.
Summary Generated by Built In

Our Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimise all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a member of the Creator Solutions team, our in-house influencer marketing experts, you will contribute to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will support campaign execution and senior team members on a variety of larger programs. 

What You'll Do:

  • Supports execution, from casting through reporting

  • Joins kick-off calls, noting action items and questions from clients

  • Communicates with creators, including negotiation, in partnership with Account Managers

  • Provides excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services

  • Completing ad hoc tasks within the team as per the requirements

What You Have:

  • Relevant Bachelor's Degree preferred

  • 0-2 years experience contributing to influencer marketing programs

    • Familiarity with budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.

    • Previous agency experience is a major plus

  • Knowledge of influencers across verticals and influencer rates are a major plus

  • Knowledge of social media platforms

  • Communication, organisation, and relationship-building skills

  • Ability to meet tight deadlines

  • Problem-solving skills

  • Basic knowledge of Google Sheets and Slides or Excel & Powerpoint


*Strong preference will be given to candidates who have earned their free  Influencer Certification.


Please note that this is a six-month internship and that this is a hybrid role. The successful candidate will be required to be in office a minimum of two days a week.

Benefits/Perks for interns:

    • Casual work environment, including working from home
    • Flexible work hours
    • Training & Development
      • Learning the advanced partnership automation products
      • Coursera
    • Internet Allowance
    • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Top Skills

Excel
Google Sheets
Google Slides
PowerPoint
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The Company
HQ: Santa Barbara, CA
824 Employees
On-site Workplace
Year Founded: 2008

What We Do

Impact is transforming the way enterprises manage and optimize all types of partnerships. Our Partnership Cloud™ is an integrated end-to-end solution for managing an enterprise’s partnerships across the entire partner life cycle to activate rapid growth through the emerging Partnership Economy™.

Impact was founded in 2008 by a team of Internet marketing and technology experts who previously founded Commission Junction, Savings.com and LeadPoint.

From the beginning, we disrupted the industry by moving away from the traditional affiliate network model and instead introducing a SaaS technology platform for performance marketing professionals to better grow and manage all their revenue generating partnerships.

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