Creative Tech | Engagement Lead

Posted 4 Days Ago
Be an Early Applicant
Lisboa, PRT
Hybrid
Entry level
Consulting • Cybersecurity
The Role
Manages client relationships, product strategy, roadmaps, project reporting, billing, and commercial growth. Acts as the liaison between clients and delivery teams, coordinates Product Owners and Tech Leads, identifies cross-selling and upselling opportunities, negotiates contracts, and supports account retention. Requires stakeholder engagement, financial and budgetary understanding, reporting and analytical skills, IT market awareness, negotiation ability, product lifecycle knowledge, project management skills, and English fluency.
Summary Generated by Built In
Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

  • Responsible for the liaison between the client and the team and is the key stakeholder of the client's product within the squad;
  • Prepare reports for the Engagement Lead and upper management regarding status of project;
  • Develop and manage strong client relationships, connecting with key business stakeholders;
  • Responsible for billing their own projects;
  • Managing the strategy, vision and roadmap of the product, ensuring a solid and future commercial relation with the client;
  • Responsible for activating cross-selling opportunities;
  • Negotiate contracts and close agreements to maximize profits;
  • Coordinate product owners & Tech Leads in order to deliver top quality;
  • Handle several client accounts;
  • Manager client accounts in the most efficient way to generate sales for the business;
  • Build and maintain strong relationships with the clients. making themselves available to handle concerns and building the clients trust to make sure they stay loyal to the company;
  • Solid knowledge of the Product Lifecycle;
  • Set the vision, the macro plan and the roadmap of the product;
  • Anticipate needs for the product an the customer, cross-selling and up-selling our capabilities;
  • Enforce a solid and high potential digital strategy to maximize results. 

Qualifications

  • Proven experience in client/customer/stakeholder engagement, relationship management.
  • Ability with financial and budgetary processes.
  • Proficient skills on report elaboration, presentation and analysis.
  • Demonstrate analytical thinking and business insight.
  • Strong and continuously updates knowledge of the IT market and the market in which the client operates.
  • Being ahead of the competition by being aware of market conditions and innovations.
  • Solid knowledge of technology (nice to have).
  • Exceptional negotiation skills.
  • Knowledge on digital products and best strategies to build, engage and scale a product.
  • Project management skills for creating a macro plan, a roadmap and a vision.
  • Fluency in English (spoken and written).

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

Skills Required

  • Proven experience in client, customer, or stakeholder engagement and relationship management
  • Ability to manage financial and budgetary processes
  • Proficiency in report preparation, presentation, and analysis
  • Analytical thinking and business insight
  • Current knowledge of the IT market and the client's market
  • Awareness of market conditions, innovations, and competitive activity
  • Solid technology knowledge
  • Exceptional negotiation skills
  • Knowledge of digital products and strategies to build, engage, and scale products
  • Project management skills for creating product plans, roadmaps, and visions
  • Fluency in spoken and written English
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The Company
Levallois-Perret
9,850 Employees

What We Do

Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. Creative tech for Better Change

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