Be an Early Applicant
Our mission is to create a modern work experience that empowers organizations to be remarkable.
The Role
Lead and scale Creative Operations by building disciplined operating models, workflows, resource planning, DAM and tool strategy, AI-enabled automation, governance, budgeting, reporting, and vendor management to increase creative efficiency, measurement, and scalability across internal teams and external partners.
Summary Generated by Built In
Job Description
We're looking for a Creative Operations Manager to build and run a modern, disciplined operating model for our Brand organization. This role is responsible for scaling how creative work is planned, produced, measured, governed, and improved across internal teams, agencies, and freelancers.
You'll sit at the intersection of brand, creative, production, systems, and operations. Your mandate is to make the work more efficient, more measurable, and easier to scale without lowering the creative bar. That includes owning workflows, resourcing, tool strategy, AI-enabled ways of working, budget visibility, digital asset management, and governance standards.
This is a strategic and hands-on role for someone who understands how high-performing creative teams operate and can translate that into systems, processes, and operating discipline people will actually use.
Job Requirements
Job Responsibilities
Benefits
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive Total Reward offer including:
Financial & Equity Incentives
We're looking for a Creative Operations Manager to build and run a modern, disciplined operating model for our Brand organization. This role is responsible for scaling how creative work is planned, produced, measured, governed, and improved across internal teams, agencies, and freelancers.
You'll sit at the intersection of brand, creative, production, systems, and operations. Your mandate is to make the work more efficient, more measurable, and easier to scale without lowering the creative bar. That includes owning workflows, resourcing, tool strategy, AI-enabled ways of working, budget visibility, digital asset management, and governance standards.
This is a strategic and hands-on role for someone who understands how high-performing creative teams operate and can translate that into systems, processes, and operating discipline people will actually use.
Job Requirements
- 7+ years of experience in creative operations, production operations, program management, agency/resource management, or a similar role within a brand, in-house creative team, studio, or agency environment
- Strong communication and stakeholder management skills, with the ability to stay tightly aligned with the VP of Brand and build clarity, trust, and follow-through across cross-functional teams and external partners
- Proven ability to act as a strategic operational partner to the VP of Brand, strengthening planning, prioritization, resource allocation, and execution across the creative organization
- Proven experience building scalable workflows, operating models, and resource planning processes that increase creative output while maintaining a high standard of quality
- Experience managing agencies, freelancers, and vendors, including onboarding, performance management, business reviews, and where needed, RFP/tender processes
- Experience partnering with cross-functional stakeholders and internal clients to prioritize work, align on scope, and recommend alternatives when requests fall outside budget or business priorities
- Strong command of project management, resourcing, collaboration, and DAM tools
- Experience with digital asset management, asset governance, and content operations
- Experience building reporting frameworks and using operational data to improve workload visibility, SLA performance, partner performance, and overall team effectiveness
- Experience owning or influencing budgets, forecasting, vendor spend, and creative services financial management in partnership with procurement, accounts payable, and finance
- Demonstrated leadership and strong cross-functional influence, with the ability to set expectations, create accountability, and drive follow-through
- Strong program management skills, with the ability to set milestones, manage competing priorities, and keep teams focused on outcomes
- Excellent judgment, communication, and change management skills
- Ability to operate effectively in a fast-paced, highly matrixed environment with multiple stakeholders and shifting priorities
- Global experience working across cultures, time zones, and language differences
- Practical experience with AI tools, workflow automation, and operational implementation
Job Responsibilities
- Lead and scale the Creative Operations function, establishing efficient operating models and best practices across the Brand organization.
- Design, optimize, and govern end-to-end creative workflows to improve planning, execution, scalability, and operational efficiency.
- Drive resource planning and production management across internal creative teams, agencies, and freelance partners.
- Own the Creative Operations technology stack, including workflow management tools, Digital Asset Management (DAM), and AI-powered solutions.
- Develop and implement AI-enabled processes and automation to enhance productivity and optimize creative operations.
- Establish governance standards to ensure consistency, quality, and compliance across creative assets and operational processes.
- Manage creative budgets, forecasting, vendor relationships, and resource allocation in partnership with Finance and Procurement.
- Build reporting frameworks and leverage operational data to measure performance, improve visibility, and drive continuous improvement.
- Collaborate closely with Brand, Marketing, Product, Finance, and other cross-functional stakeholders to align priorities and support business objectives.
- Lead operational excellence initiatives that enable high-quality creative output while supporting a fast-paced, global organization
Benefits
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive Total Reward offer including:
Financial & Equity Incentives
- Equity Plan: Participation in the Company Share Options Plan
- Social Contributions and Keren Hishtalmut
- Employee Referral Program: $2,500 for each successful hire
- Wolt Benefit (meal card): ₪1,000 per month
- Private Health Insurance: Comprehensive premium medical coverage
- Sick Leave: Full payment from the first day of illness
- Wellness Benefits: Annual Headspace subscription and dedicated wellness programs
- Preventive Screening: Health screenings for employees aged 40+
- Paid Time Off: Competitive paid time off policy
- HiBaby: 3 weeks of additional fully paid bounding time for new parents
- Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)
- Social Impact: 2 paid days per year for volunteering and social contribution
- Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).
- Birthday Day Off: Enjoy a day off during your birthday month
- Hybrid Model: A flexible balance between office and home-based work
- Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup
- Transportation: Monthly travel allowance or parking arrangements
- Pet-Friendly: Dog-friendly office environment to support a stress-free workplace
- Social Events: Regular team-building and company-wide events, both local and global
- Professional Growth: A culture built on precision, performance, and ambitious career scaling
Skills Required
- 7+ years of experience in creative operations, production operations, program management, agency/resource management, or similar within brand or agency environments
- Strong communication and stakeholder management skills
- Proven ability to act as a strategic operational partner to senior brand leadership (VP of Brand)
- Proven experience building scalable workflows, operating models, and resource planning processes
- Experience managing agencies, freelancers, and vendors including onboarding, performance management, and RFP/tender processes
- Experience partnering with cross-functional stakeholders to prioritize work and align scope and budget
- Strong command of project management, resourcing, collaboration, and DAM tools
- Experience with digital asset management, asset governance, and content operations
- Experience building reporting frameworks and using operational data to improve visibility and performance
- Experience owning or influencing budgets, forecasting, and vendor spend in partnership with Finance and Procurement
- Demonstrated leadership and strong cross-functional influence to set expectations and drive follow-through
- Strong program management skills, ability to set milestones and manage competing priorities
- Excellent judgment, communication, and change management skills
- Ability to operate in a fast-paced, highly matrixed environment
- Global experience working across cultures, time zones, and language differences
- Practical experience with AI tools, workflow automation, and operational implementation
What the Team is Saying
Giovanna
Sr Account Executive
Alex
VP Corporate Marketing
Latisha
Sales Development Manager
Rebecca
Talent Acquisition Partner
Ana
Customer Experience Team Leader
Ashley
Office and Experience Manager
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Huel, What3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Why Work With Us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
Gallery
HiBob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.
Typical time on-site:
2 days a week
