Our Opportunity
Chewy is looking for a Creative Director to join our Creative Services Team in Plantation, FL! We need a dynamic leader with a passion for branding, product marketing, and creative storytelling. This role will craft Chewy's brand and product marketing initiatives, ensuring consistency and perfection across all channels.
This Creative Director will lead all aspects of:
- Chewy's brand development and governance to maintain consistency and innovation.
- Private Brands development and marketing.
- Product marketing for key initiatives, including Autoship and Chewy+.
- Managing and leading two small teams: Brand and Product Marketing teams.
To be successful, you must have strong expertise in:
- Brand development and positioning.
- Product marketing, particularly in app environments.
- Marketing campaigns, with a focus on video storytelling.
- Collaborating with UI/UX teams to improve user experience and brand consistency.
- Agency experience creating marketing campaigns is a plus.
What You'll Do:
- Lead creative direction for branding, product marketing, app experiences, and integrated campaigns with video to align with Chewy's business strategies.
- Coordinate the execution of multiple projects from concept to final delivery, ensuring creative perfection at every stage.
- Partner with key business collaborators and executive leadership to drive strategic discussions and creative presentations.
- Develop omni-channel creative across digital, social, traditional media, and in-app experiences.
- Cultivate a collaborative and inspiring culture, guiding and mentoring Team Members in their professional growth.
- Provide critical feedback on creative work, collaborator engagement, and team development.
- Be hands-on with high-priority projects to push creative boundaries and innovation.
What You'll Need
- Proven experience in brand development, product marketing, and integrated campaigns, especially within app environments and video.
- Experience collaborating with UI/UX teams to improve user experience and visual storytelling.
- Agency experience crafting marketing campaigns is a plus.
- Ability to translate business objectives into clear, compelling creative strategies.
- Strong presentation and communication skills to engage internal and external partners.
- Deep understanding of omni-channel marketing strategies, including digital, social, traditional media, and DTC marketing.
- Experience guiding creative teams and delivering media-specific work.
- Ability to align teams and set clear expectations while encouraging a positive, collaborative environment.
- 6-8+ years of experience leading creative initiatives in an agency or brand setting, with 3+ years leading teams in fast-paced environments.
- Expertise in Adobe Creative Suite and other industry-standard tools.
- A strong portfolio showcasing experience in branding, product marketing, app environments, and integrated campaigns (especially those with video).
- A bachelor's degree in advertising, marketing, design, or a related field is preferred.
About Chewy Creative Services
We are the creative heart of Chewy.com. Our team handles everything from branding and packaging design to online assets, social campaigns, photography, and TV commercials. If you've seen a Chewy ad, website feature, or social post, our team brought it to life.
Our Plantation, FL hub is a space where creativity thrives, driven by a love for pets and a passion for innovative ideas. If you're looking for a role where you can make a real impact, lead dedicated teams, and build work that resonates, we'd love to meet you.
Ready to join us? Apply today!
#LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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