Jobs at NinjaTrader

Oversee and enforce the firm's AML program through transaction monitoring, customer due diligence, enhanced due diligence, sanctions and watchlist investigations, suspicious activity analysis, regulatory reporting, and policy development. The role maintains surveillance and internal controls, supports compliance reporting to regulators, investigates financial crime risks, collaborates with stakeholders, and provides compliance guidance. It requires knowledge of U.S. BSA/AML regulations and experience with case workflow systems.

Provide bilingual English and Spanish client support through phone, chat, and email. Resolve account, platform, technical, and treasury inquiries; educate customers; troubleshoot issues; manage customer data in Salesforce; collaborate with trade desk, technical support, and compliance teams; communicate product feedback; help update policies; and beta test software releases.

Provides bilingual client support through phone, chat, and email, resolving account, platform, technical, and treasury-related issues. Educates customers on trading services, manages customer data in Salesforce, troubleshoots technology, collaborates with trade desk, technical support, and compliance teams, communicates feature requests, supports policy updates, and assists with software beta testing.

Design, develop, deploy, and maintain high-volume backend systems supporting customer funding, trading, and back-office operations. Lead development practices through code reviews, mentoring, architecture guidance, and quality ownership. Build reliable, observable software using Python and TypeScript, collaborate with finance and trading teams, improve operational efficiency, document workflows, and oversee projects from design through iteration.

Lead mobile architecture and develop scalable Flutter applications for iOS and Android. Own features through testing, release, monitoring, and debugging; guide technical roadmaps; optimize performance and reliability; improve observability and crash analytics; collaborate with Product and Design; mentor engineers; and promote engineering excellence.

Supports brokerage customers and internal teams with trade-related assistance, including trade allocations, special bookings, FX trades, treasury processing, platform setup, trade-break resolution, commission adjustments, contract expiration monitoring, and end-of-day checks. The role provides real-time customer troubleshooting, collaborates with Risk, Finance, Account Management, and Customer Support, and requires accurate multitasking across weekend and overnight operations.

Owns fraud and market-abuse detection models, rules, and partner-facing surveillance reporting across trading data. Investigates wash trading, collusion, hedging, reverse trading, and other suspicious activity; calibrates thresholds, validates false positives, maintains data quality, and produces evidence-based findings. Requires strong SQL, cloud data warehouse experience, futures and derivatives knowledge, anomaly detection expertise, and the ability to communicate findings to partners and executives.

Provides administrative support to senior executives by managing complex calendars, coordinating communications, handling expenses, organizing leadership meetings and events, anticipating business needs, and supporting executive visitors. The role requires exceptional organization, discretion, communication, adaptability, business judgment, and cross-functional collaboration. Candidates need at least five years of experience supporting C-suite or senior executives in a fast-paced environment.

Leads NinjaTrader’s visual and creative direction across marketing. The role operationalizes and governs the brand identity system, directs integrated campaigns and storytelling, owns marketing web and lifecycle creative, and serves as the final quality gate for brand expression. Responsibilities include hiring and developing an in-house design team, managing agencies and freelancers, building scalable creative processes, partnering with product and performance marketing, and ensuring compliance in a regulated environment. The director remains hands-on in concepting, design, writing direction, and video production.

Provides front-line phone and email support to NinjaTrader clients, resolving account, platform, technical, and treasury-related issues. Educates customers on trading products and services, manages client data in Salesforce, collaborates with trade desk, technical support, and compliance teams, and communicates emerging needs. The role also supports policy improvements, knowledge articles, email templates, software beta testing, and customer experience initiatives.

Own end-to-end quality for a web trading product squad by defining test strategies, building Playwright automation in TypeScript or JavaScript, integrating tests into CI/CD, and improving test reliability. Partner with engineers and product managers on testability, architecture, and acceptance criteria. Perform exploratory testing, apply AI-assisted QA tools, maintain shared frameworks, and mentor junior QA team members.

Architects and optimizes high-volume database platforms supporting trading applications. Responsibilities include MySQL schema design, SQL and query optimization, migrations, scalability, reliability, observability, production issue resolution, developer tooling, and database architecture. The role partners with engineering and platform teams, leads technical initiatives, establishes database best practices, mentors engineers, and uses Google Cloud services to improve performance, resilience, and operational efficiency.

Administer and configure the Salesforce org, including users, permissions, objects, record pages, layouts, flows, validation rules, reports, and dashboards. Manage data imports, exports, cleanup, and integrity using Data Loader. Resolve admin requests, document changes, follow deployment practices, diagnose routine issues, and collaborate with analysts, developers, and stakeholders to deliver reliable solutions while expanding Salesforce expertise.

Architect and own NinjaTrader’s foundational dbt data-model layer, establish modeling standards, and manage paid-media attribution. Develop AI-driven reporting, data-quality automation, agentic workflows, and self-service knowledge tools. Partner with Data and MarTech teams, prevent pipeline issues, scale models across business units and geographies, and mentor teammates while applying marketing measurement concepts such as CAC, LTV, and ROAS.

Drive the Core Platform web product roadmap and own trading experiences including order entry, charting, account management, and navigation. Partner with engineering, design, and product leadership to sequence quarterly priorities, deliver polished and accessible interfaces, understand trader needs, and use product metrics to guide prioritization and continuous improvement. The role requires strong trading-domain knowledge, analytical ability, cross-functional collaboration, and ownership of platform features.

The Staff Software Engineer will lead the architecture of the FCM platform, ensuring financial correctness and system integrity, while modernizing systems and improving operational tooling.

Design, evolve, and optimize Scala-based, low-latency trading services. Lead architecture for scalability and performance, tune JVM/Akka systems, enhance observability, ensure security and regulatory compliance, and mentor junior engineers while collaborating cross-functionally to support 24x7 high-volume trading.

Design, build, deploy, and operate Node.js and TypeScript backend services supporting account onboarding, identity verification, agreements, and funding. Own event-driven workflows, asynchronous processing, job orchestration, integrations, reliability, monitoring, and operational tooling. Develop scalable services on Google Cloud Platform and Kubernetes, support expansion into new markets, coordinate technical direction, and mentor engineers. Ensure correctness through idempotency, retries, reconciliation, and resilient handling of partial failures.

Lead the SRE function for NinjaTrader’s trading platform, ensuring availability, scalability, performance, and 99.95% uptime. Responsibilities include managing Kubernetes services, resolving production incidents, participating in a 12x7 on-call rotation, automating deployments and operational tasks, designing monitoring and alerting systems, establishing SLIs/SLOs, using Terraform for infrastructure automation, and implementing cloud security and compliance practices. The role also mentors engineers and collaborates cross-functionally on reliable platform delivery.

Design, build, and maintain scalable batch and real-time data pipelines and data lake architecture. Improve observability and SLOs, optimize ETL/ELT, develop dbt workflows, support event-driven architectures, integrate financial APIs, and collaborate with analytics and ML teams to deliver reliable, model-ready data products.